Case Study: Hotel Hellsten achieves 16% turnover growth with SiteMinder

Hotel Hellsten increases turnover by 16% with SiteMinder

Hotel Hellsten, a hotel in Stockholm, sought to eliminate the time-consuming manual processing of reservations and the daily updating of numerous extranet sites across its eight properties. This administrative burden prevented their senior revenue manager and staff from focusing on strategic revenue optimization. They needed a solution from a vendor like SiteMinder to automate these operations.

SiteMinder implemented its channel manager and online booking engine, which were later integrated with the hotel's Opera PMS. This solution automated reservation delivery and channel management, saving hours per day and allowing for instant updates and the rapid implementation of new distribution channels. As a result of working with SiteMinder, Hotel Hellsten increased its turnover by 16% and saw a significant rise in sold room nights, enabling strategic focus on revenue growth.

Hotel Hellsten