Case Study: Pelican H2O achieves 250% increase in revenue and direct bookings with SiteMinder

The Pelican H20 increases revenue and direct bookings by 250% with SiteMinder

The Pelican H2O, a boutique hotel in North Haven, NSW, struggled with manually managing distribution channels and the risk of double bookings, limiting its ability to drive off‑peak traffic and maximise revenue. Owner David McKay turned to SiteMinder and implemented its online booking products—TheBookingButton and The Channel Manager—to automate bookings and improve channel distribution.

SiteMinder synced the property management system with online channels in a single-day implementation, eliminating double‑booking risk and enabling direct bookings via the website. As a result, The Pelican H2O reported operations improved by more than 100% and bookings and revenue increased by over 250% after adopting SiteMinder.

Pelican H2O

David McKay

Host