Case Study: Lotus Friendly Hotel achieves greater efficiency and more online bookings with SiteMinder

Lotus Friendly Hotel & Restaurant prospering with SiteMinder and ready for more

Lotus Friendly Hotel & Restaurant, a beachside property in Koh Samui, Thailand, needed a better way to manage room inventory and reservations. Before SiteMinder, the team was logging into around 20 different websites to handle bookings, which was time-consuming and frustrating for the hotel.

SiteMinder provided a central platform to manage distribution and update all OTAs at once, saving the hotel significant time and reducing manual work. The new SiteMinder platform and AutoPay feature were also expected to help address no-show bookings, improving efficiency and supporting smoother operations.

Lotus Friendly Hotel