Case Study: Hotel Graf Bentinck boosts direct bookings and saves time with SiteMinder

Hotel Graf Bentinck saves up to 70% of time with SiteMinder

Hotel Graf Bentinck, a family-run 4-star hotel, faced challenges with its manual online distribution process. Managing rates and availability across multiple channels was time-consuming, stressful, and prone to errors like double bookings. To address this, owner Jan Wichmann sought a solution from SiteMinder, implementing their channel manager and booking engine.

By using SiteMinder's platform, the hotel automated its channel management and enabled direct bookings through its own website. This solution saved the team up to 70% of the time previously spent on manual tasks and drastically reduced booking errors. As a result, Hotel Graf Bentinck experienced more overall bookings, with over half now coming directly from their website, significantly increasing direct revenue.

Hotel Graf Bentinck