Case Study: Hoteles Galia streamlines OTA management and drives expansion with SiteMinder

Hoteles Galia cuts OTA logins from seven to one click with SiteMinder

Hoteles Galia, an 18-property hotel chain in Mexico, faced operational challenges in managing distribution across multiple online travel agencies as it expanded. This manual process was time-consuming and complex, prompting the group to seek a strategic partner. They implemented SiteMinder's platform, specifically its channel manager and multi-property features, to gain control and simplify their processes.

Using SiteMinder's centralized platform, the team could update availability across all OTAs with a single click in under two minutes, a task that previously required seven separate manual logins. This solution provided effortless onboarding for new properties and centralized pricing control, which increased sales and maintained high occupancy rates. SiteMinder became an indispensable tool for Hoteles Galia's expansion strategy.

Hoteles Galia