Case Study: La Flora Group of hotels achieves faster online channel management and more bookings with SiteMinder

La Flora Group is confident it has found a lasting solution with SiteMinder

La Flora Group of hotels in Khao Lak, Thailand, needed a more efficient way to manage online room sales across multiple properties and OTAs while improving visibility and pricing control. As demand shifted between international and Thai guests, the group relied on SiteMinder’s channel manager and hotel technology to keep inventory, rates, and availability accurate across channels.

SiteMinder connected with Opera PMS to update OTA data in real time, reduce manual work, and support bulk rate changes and weekly performance reporting. The result was a faster, more accurate channel management process that saved hundreds of hours each month, eliminated duplicate pricing errors, and helped La Flora Group increase online bookings and revenue.

La Flora Group of hotels