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Visit WebsiteFrom Information Overload to Efficiency Helpjuice's 30% Reduction in Work Hours
4Tier Software
Tesa Wilson
QA Analyst
Helpjuice
Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base.
Case Studies
Showing 144 Helpjuice Customer Success Stories
Aesthetix CRM's Astounding Productivity Surge - Saving Hours of Work Every Week with a Genius Solution!
Aesthetix CRM
Eric Dunn
Chief Executive Officer
Ticketing Software Provider Reduced Support Tickets by 30%
Agile Ticketing Solutions
Cory Vinson
Lead Trainer
Outsourcing and Offshoring Consulting Managed Reducing Training Time by 30% With Helpjuice
Altair Global Solutions
Kheem Jude Ramos
Training & Development Manager
How Helpjuice Helped Anduin Transactions Reduce Response Time by 80%
Anduin Transactions
Andrew Pavlov
Support Team Lead
Apptegy onboard employees 2x faster and increased close rates by 7% using Helpjuice
Apptegy
Melissa Stone
Sales
Thanks to Helpjuice Asbury Automotive Group Cut Down New Technician Training Hours in Half
Asbury Automotive Group
Asbury Automotive Group
How Helpjuice Helped Ascend Fundraising Solutions Increase Response Rates by 20%
Ascend Fundraising Solutions
Josh Scott
Director of Operations
Since started using Helpjuice, Assurant tickets have completed an average of 26 times faster, using an average of 85% fewer writers
Assurant
Misael Cedillos
Senior Business Information Content Designer
Auger reduced their support requests by 80% and time to locate information on Knowledge Base is 500x quicker for the user thanks to Helpjuice
Auger
Neil Wilks
Head of Technology
Automotive sees more than 50% reduction in answering questions thanks to Helpjuice
Automotive Credit Corporation
Bob Budiongan
Director of Talent and Organizational Development
How Helpjuice Helped AV Stumpfl Cut Article Creation Time and Costs by 70%
AV Stumpfl
Florian Eder
Trainer
Averhealth cut their support tickets by 30% using Helpjuice
Averhealth
Stephen Smith
IT Manager
Ayda Achieves 80% More Efficiency and Satisfaction with Helpjuice
Ayda
Letycia Bialle
Customer Success Manager
Packaging Company Optimizes Efficiency By Utilizing Helpjuice Knowledge Base Instead Of Sharepoint
Azapak
Angus McGregor
IT Manager
How HelpJuice Enabled Bartholomew Consolidated School Corporation to Reduce Calls and Tickets by 30%
Bartholomew Consolidated School Corporation
Nick Williams
Director of Technology
Just Two Weeks After Deployment, Property Management Company sees 55% Improvement In Ticket Deflection
Bay Management Group
Oscar Martinez
IT Admin
This Chat App Reduced Internal Onboarding By An Unbelievable 40%
Beeper
Gerardo Rodriguez
Director of Customer Operations
America's Leading Detention Supplier - Bob Barker Company reduced the workload on their employees by 20% since using Helpjuice
Bob Barker Company
Dan Callari
Director of IT
Boomtown uses Helpjuice as the go-to tool for customers & everyone in their organization to access all the information they need
BoomTown
Alan F
Cofounder
Brachot NV Reduced Number of Emails by 70% Thanks to Helpjuice
Brachot NV
Frederik Declerck
IT Project Manager
Fast-Growing Web Hosting Company Instantly Sees Positive ROI With Using Helpjuice
Brixly
Dennis N.
CEO
How Helpjuice Slashed Customer Response Times at Cabinets.com
Cabinets.com
Bryan Palomo
Senior Director of Customer Service
How Helpjuice helped Canopy reduce their support tickets by 75%
Canopy
George Canopy
Chief Technology Officer
Capital City Bank Group reporting has decreased by 20% since making the 'how to' and 'why' information available
Capital City Bank Group
Jennifer Hoffman
Knowledge Manager
Capital Ford Lincoln of Wilmington 50% Decrease in Informational Meetings with Helpjuice
Capital Ford
Paul Smith
Business Development Manager
Carle Sees 400 Deflections from Support Emails in Just One Month with Helpjuice!
Carle
Jeff Carroll
Senior Product Manager
How CBC Computer Systems Leveraged Helpjuice to Improve Support Efficiency by 50%
CBC Computer Systems
Andrew Nicholls
Technical Support Lead
Closeout - Customer Case Study
Closeout
Nenad Pajovic
Technical Writer
Collage.com Team uses Helpjuice Seven days a week To Deliver Amazing Support
Collage.com
Nicole
Support Manager
How Helpjuice helped Collins Community Credit Union to speed up publishing process and save money
Collins Community Credit Union
Richard Thompson
Senior Project Manager
Helpjuice Knowledge Base Proves Successful for Colorado Credit Union
Colorado Credit Union
Ryan Chism
Vice President of IT
How HelpJuice Helped Critical Response Group Achieve Rapid Knowledge Base Implementation
Critical Response Group
Michael Mehlhorn
VP of Marketing
Databricks Saw a 20% Improvement in Ticket Closure While Using Helpjuice
Databricks
Cedric Law
Databricks
Since Started Using Helpjuice, DaVita reduced onboarding time by 50%
DaVita
Jordan Rath
Manager
The Manufacturing Company Experienced 75% Fewer Tickets After Using Helpjuice For Two Months
Diggs
Jeff Songster
Head of Care
Since started using Helpjuice, DSI managed to increase their QA scores by 25%
DSI
Reagen Read
Training Specialist/KB Admin
How the Dufresne Spencer Group Transformed its Remote Team with Helpjuice
Dufresne Spencer Group
Kayson Macallan
Manager, Guest Care
How Helpjuice Helped Enetel Solutions Create a 'Single Source of Truth' for Their App
Enetel
Nenad Pajovic
Technical Writer
IT Services Firm Leverages Knowledge Base For Collaboration (instead of Google Drive/Sharepoint)
Enforme Interactive
Patrick B
Project Manager
How Entrupy solved the problem of accessibility to knowledge thanks to Helpjuice
Entrupy
Elliot Bowman
Data Operations Lead
Epic Engineering saved 40 hours per employee during onboarding thanks to Helpjuice
Epic Engineering
Jeremy Dye
Engineer
Nanotech company improves employee training, customer support and efficiency going from multiple knowledge systems to Helpjuice
Europlasma
Wesley Van den Bosch
Operations Manager
How EVIDE Limited Transformed Their Document Storage and Access in Just 6 Months
EVIDE
Ash Appella
Head of Verification
How FlowWright Revolutionized its Documentation Process and Reduced Support Tickets by 30% with Helpjuice
FlowWright
Dileepa Wijay
CTO/Chief Architect
How Fluent Home Slashed Support Calls by 97% with HelpJuice!
Fluent Home
Melissa Fitzner
Tech Support and Article Edition KB
DH SSC Malaysia Reduces Escalations to 2nd Level by 70% with Helpjuice
Foodpanda
Arifbillah Ariffen
Real Time Manager
How Information Services Company Handled Team Expansion by Decreasing Onboarding Time From 2 Weeks to 2 Hours With Helpjuice
FoundersCard LLC
Shelby Perry-Wilson
Member Services Specialist
How FranchiCzar Onboarded 90% of New Employees with Helpjuice
FranchiCzar
John Beatty
Chief Executive Officer
Fujitsu Reduced Phone Calls and Email Tickets by 30% with Helpjuice
Fujitsu
Michael Tam
Technical Account Manager
Since started using Helpjuice, Gala Games tickets dropped from 200 tickets per day to only 30 tickets per day
Gala Games
Jeff E.
Business Development
How Giacom World Networks Achieved 99% Search Success Rate
Giacom
Jake Coulson
Knowledgebase Manager
How Helpjuice Reduced Documentation Size by Two at GreenSpark
Greenspark
Robin Delage
IT Manager
Construction company improved product knowledge across their team so they can better serve their customers
Habitat
Nish Budhraja
Director of Product
Hack The Box reduced customer churn by 20% by having a well-documented platform thanks to Helpjuice
Hack the Box
The Secret Behind Hangar A's 72% Reduction in Customer Support
Hangar A
Trevor Woodland
Director of Sales
Hendrick Automotive Group customers are reducing their search times by more than 60% thanks to the Helpjuice phenomenal keyword searchability
Hendrick Automotive Group
Greg Morrison
Manager, eLearning & Curriculum Design
Thanks to Helpjuice, HousingLink is providing 24x7 coverage to their customers and handling over 3 times the number of inquiries of the support staff
HousingLink
Don Combs
Project Director
Hydropoint manage to save over $10K in yearly subscription fees alone thanks to Helpjuice
HydroPoint
Lori Caminiti
Tech Writer/Editor
How Helpjuice Revolutionized Knowledge Management and Saved 100k Per Year! - Inetum-Realdolmen Story
Inetum-Realdolmen
Chris Van Loon
Process Manager
How IPV reduces their support tickets by 20% using Helpjuice
IPV
Ryan Hughes
Product Marketing Manager
Retail Office Equipment Company Saw Reduction of Training Time by 70% Since Using Helpjuice
IQ Total Source
Ryan Puccinelli
Chief Culture Officer
From Overwhelmed Support Tickets to 300 Answers Discovered Without Human Help!
Isaac
Afonso Oliveira
Product Manager
Istation's Product Launch Manager Shares How Helpjuice Reduced Support Calls by 69%
Istation
Amanda Centorbi
Product Launch Manager
How Helpjuice Knowledge Base Cut Time by 50%
itrvl
Andy Altman
Head of Product
How Jur Family Group Transformed Their Support Process in Just Weeks with Helpjuice
Jur Family Group
Karlee Carreiro
Human Resources Manager
KaarbonTech support tickets dropped by 70% thanks to Helpjuice
KaarbonTech
Guy Harvold
Creative Support Manager
Thanks to Helpjuice KraussMaffei Technologies reduced training sessions by 50% with their global sales team, as they can answer most of their questions by themselves
KraussMaffei Group GmbH
Daniel Maerz
Project Manager
Large School District Reduces Inquiries by 50% Using a Helpjuice Knowledge Base
Lampeter-Strasburg School District
Bill Griscom
Technology Director
Plumbing & Heating Company Set Up Technical Library and Managed Publishing New Content 50% Faster
Launston Group Limited
Alex Newnham
Managing Director
How Helpjuice Streamlined Leeps' Knowledge Management
Leeps
Richard Rensen
Chief Technology Officer
Local US Government Innovating With A Knowledge Base For Residents To Reduce Customer Support Tickets
Lehi City
Tanner D.
IT Support
Levr's Journey to 20% Faster Article Writing and Data Maintenance Using Helpjuice!
Levr
Artem Melnychenko
Knowledge Base Specialist
How Helpjuice Cut Article Creation Time by 8x
Linxup
Scott Perdue
Sr. UI/UX Design Manager
How Logos Inc. Used Helpjuice to Increase Resolution Time by 20% and Improve Company Knowledge Sharing
Logos Inc.
Logan Korn
Director
Macro Helix has 97% successful searches after switching to Helpjuice
Macro Helix
Paul Neumann
Editor/Media Creator
How Helpjuice Slashed Inquiries by 80%!
Marketgap
Levi Matusof
Chief Operating Officer
How Helpjuice Empowered Marshmallow Insurance's Customer Loyalty Team
Marshmallow
Eszter Glória Borsia
Customer Loyalty Executive
How Master Builders Association of Victoria Reduced Support by 30% with Helpjuice
Master Builders Association of Victoria
Elmer Roderick Bool
Database Expert
Financial Services Company 2x Training Effectiveness With Helpjuice
McLean Asset Management
Jason Rojas
IT Manager
How me&u Cut Onboarding Time in Half with Helpjuice
me&u
Millie McChlery
Customer Experience Team Lead
How Melita Reduced 10% of Futile Tickets with Helpjuice
Melita
Kyle Portanier
CX Digital Content Executive
How Mindshare Spends 80% Less Time Updating User Manuals With Helpjuice
Mindshare
Francisco Archilla
Business Intelligence Analyst
How Telecommunications Giant - Mobicom Corporation Reduced New Employee Training Time From 1 day to 2 Hours Using Helpjuice
Mobicom Corporation LLC
Magvanshiirev Janchiv
Manager
Monday.com Choses Helpjuice To Reduce Time Spent By Operations Team With Repeat Requests For Information
monday.com
Jessica S.
Operations Specialist
Helpjuice The Key to Murphy Solutions' 50% Reduction in Support Tickets
Murphy Solution
Richard Eklind
Chief Executive Officer
Exceptional Support Made Easy Helpjuice's Impact on MyRec.com's Onboarding and Support Efficiency
MyRec.com
Marie Heard
Knowledge Base Coordinator
From Zero to 370,000 Views Net2phone's Journey with Helpjuice Knowledge Base
net2phone
Sara Mosher
Content Operations Manager
How Newington College train new staff and students 30% faster thanks to Helpjuice
Newington College
Dan Collins
IT Director
Insurance Company's Productivity Increased 7x Thanks to Helpjuice's Google Like Search
Next Level Solutions
Ben Bogart
Director of Training
How Helpjuice Helped Ninety Achieve Higher User Engagement and Satisfaction
Ninety
Tommy Mains
Technical Writer
Notino managed to save around 20% of their current Confluence license pool thanks to Helpjuice
Notino
Daniel Božek
SD & Application Support Lead
IT Services and IT Consulting Company Cut Down Owner Communication by 50% and Saw a 20% Reduction in Resolution Time With Helpjuice, in Just Two Weeks
NTPC Tech Solutions
Ashley Radcliff
Owner
Nuvemshop Reduces Customer Contact Rate by 37% with Helpjuice!
Nuvemshop
Samy Oda
Self Support Analyst
Discover the Secret to Obbi's 30% Decrease in Support Tickets!
Obbi
Christopher McAtackney
Chief Product Officer
Odigo Cuts Training Time and Costs by 25% with HelpJuice
Odigo
Pankaj Bhatia
Consultant for Technical
Helpjuice, the Game-Changing Solution that Made Document Retrieval 90% Faster at Oklahoma Electric Cooperative!
Oklahoma Electric Cooperative
Jordan Wayne
Data Operations Architect
One Step GPS sees 60% reduction in customer support requests and 4X faster employees train thanks to Helpjuice
One Step GPS
Celia Ordonez
Director of Support
How HelpJuice Increased Search Results by 42% and Shrank Knowledge Transfer Time by 98%
OpenMethods
Erin Casto
Product Marketing Manager
How Helpjuice's Analytics Transformed Otelier's Knowledge Base Performance
Otelier
Rusiru Adhikari
Business Analyst
The Colorado Tech Company That Cut Onboarding Time by 85% with Helpjuice
PlayerLync
Drew Holliday
Curriculum Developer
Primary Goods ticket requests dropped by 60% thanks to Helpjuice
Primary Goods
Toni Jugo
Director of Operations
How Protel has more than 1500 avoided support cases in 4 months thanks to Helpjuice
Protel
Martin Drenkelfort
Sr. Technical Writer
How Helpjuice Enabled Rally Health to Make Updates 3x Faster
Rally Health
Raychel Johnson
Senior Manager
Navigating the Knowledge Maze at RCPMS/CPCMG with HelpJuice!
RCPMS
Lauryn Chao
Junior Analyst
How Helpjuice Reduced Phone Calls and Emails by 40% for Realty ONE Group Complete
Realty ONE Group Complete
Wendy French
Marketing Specialist
How HelpJuice Reduced Realty ONE Group Select's Support Time by 35%
Realty ONE Group Select
Dawn Aldridge
Chief Operations Officer
Reveni Saved 20 Hours Monthly and Transformed Onboarding Forever!
Reveni
Pablo Molinero
Cofounder & COO
RMS Cloud Resolves 50-75% of day to day support requests with Helpjuice Knowledge Base
RMS
Jenna
Technical Writer
How Helpjuice Helped Royal Dance Conservatory Onboard Employees 2-3 Times Faster
Royal Dance Conservatory
Nicole Gornik
Owner
How Hans Rumsauer GmbH Cut Knowledge Base Costs by 50% with Helpjuice
Rumsauer
Christian Rumsauer
Product Manager
Revolutionizing Product Support with a 50% Drop in Customer Questions
Saleo
Daniel Hellerman
Chief Product Officer
Reducing Support Time with Helpjuice
SEAM Group
Josh Aquino
Sr. Systems Admin
Going from 30+ Manuals to 1 Helpjuice Knowledge base & Providing Instant Knowledge To 250 Support Reps
Selman & Co
Rodney Stone
Contact Center Manager
Food-delivery Giant Shipt.com Scales Customer Support Using Helpjuice
Shipt
Ross S.
Director of Growth
Showmojo cut support tickets by 30% and improved response time by 300% using Helpjuice
Showmojo
JIm Lindquist
Senior Operations Specialist
The Incredible Transformation at Sign In Central Record
Sign In Central Record
Alicia Roberton
Customer Success Specialist
Signal OS Reduces Support Calls and Emails by 50% with Helpjuice
Signal OS
Jan Tomczak
Customer Success Manager
SimuTech Group Reduced Technical Software Problem Resolution Time by 50%
SimuTech Group
Caleb Scharf
IT Manager
How Software Development Company Cut Support Requests by 82% with Helpjuice
Sitenna
Brian Sexton
Chief Technology Officer
How Helpjuice Transformed 'Smart Insurance Agents' with 3x Faster Turnaround Time
Smart Insurance Agents
Tarek El Ali
Managing Director
Helpjuice Helped a Software Development Company to Achieve a 25% Increase in Productivity
SPARK
Keegan Mack
Customer Support/Process Manager
Stashbee Achieved 90% Solution Quality Index Since implementing HelpJuice Help Center
Stashbee
Elliot Looms
Business Analyst
Stenograph L.L.C. Transformed Their Call Center - See What They Did
Stenograph
Justin Sieger
Technical Advisor
Helpjuice Helped Stockinstore Reduce Help Questions by 30-50%
Stockinstore
Mark Thompson
Knowledge Base Manager
SaaS Platform Replaces Hiring More Support Reps For a Self-Service Knowledge Base For Customers
Storetraffic
Chris F
Technical Lead
Sunlight Financial Moves From "Google Site" to Helpjuice to Provide Instant Answers To Thousands Of Users Looking
Sunlight Financial
David F.
Training Manager
How Superior Integrated Solutions Cut Onboarding Time by 30% with Helpjuice
Superior Integrated Solutions
Michael Gabriele
Chief Operation Officer
SymTrain Increases Productivity and C-SAT with Helpjuice - Here's How
SymTrain
Steve Youngblood
Product Manager
Cutting Information Lookup Time by Over 50% with Helpjuice
Tax Insight
Dominik Mikiewicz
Team Lead
TBC Insurance Utilizes Knowledge Base For More Productive Call Center Agents
TBC Insurance
Tamar Khutulashvili
Telecommunication Company Distributes Knowledge to Customers More Quickly Resulting in More Effective Employees
Telavox
Luisa Perea
Customer Success Manager
How Overlake School overcame COVID-19 operation difficulties thanks to Helpjuice
The Overlake School
Sharon Johnson
Tech Support Specialist
Touch Systems BV reduced support phone calls by 25% thanks to Helpjuice
Touch Systems
Laurens Van de Velde
Chief Executive Officer
How Helpjuice Knowledge Base Helped TradeSkillMaster.com Triple Visits
TradeSkillMaster.com
Mike Louth
Community & Support Manager
How One Social Media Agency Reduced Customer Support Time by 50% with Helpjuice
Two Step Social
Will Brown
Founder
How United Group Achieved a 20% Reduction in Employee Errors
United Group
Ivan Dimitrijevic
Education Manager
University of Illinois Call-Back Rate and Employee Training Time Reduced by 50% in One Month
University of Illinois
Paige Ottmar
University of Illinois
Valant uses Helpjuice to improve sales process and to provide strong content to their customers
Valant
Marco Armineta
Director of Customer Experience
Virgin Mobile Delivering 40% More Self-Service Support To Customers With Helpjuice
Virgin Mobile
Javier Espinosa
Head of Customer Care Planning
How WDCi Group Leveraged Helpjuice to Streamline Documentation
WDCi Group
Leonardi Koh
Head of Solutions
Wefunder sees a reduction of at least 700 emails a week since they started using Helpjuice
Wefunder
Elena Weissmann
Marketing and Fundraising Support
Industrial Automation Giant, Yokogawa, Switches to Helpjuice To Deliver Tribal Knowledge Across 10,000+
Yokogawa
Todd S.
Yokogawa
Z-Tec Automation Systems reduces their support calls by 20% using Helpjuice
Z-Tec Automation Systems
Robert Grozell
Project Manager
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