Case Study: Linxup cuts article creation time by 8x with Helpjuice

How Helpjuice Cut Article Creation Time by 8x

Linxup, a software development company based in Missouri, needed to replace an outdated static HTML help site with a broken search box that made it difficult for customers and staff to find support content. They chose Helpjuice, a knowledge base and CMS platform, to improve their help section and internal training materials.

With Helpjuice, Linxup was able to create articles 8x faster, cutting average article creation time from 2 hours to 15 minutes. Helpjuice also provided a customizable branded template, comprehensive hosting, and better search functionality, helping Linxup streamline knowledge management and prepare to launch a more effective customer-facing knowledge base.

Linxup

Scott Perdue

Sr. UI/UX Design Manager