Case Study: GreenSpark Reduces Documentation Time by 50% with Helpjuice

How Helpjuice Reduced Documentation Size by Two at GreenSpark

GreenSpark, a software company based in France with 500–1000 employees, needed a better way to quickly create an interactive and comprehensive knowledge base for its customers. IT Manager Robin Delage was looking for a solution that could make documentation easier to build, update, and present in a more engaging format.

Helpjuice provided the documentation platform GreenSpark used to improve its knowledge base, with features like an easy-to-use editor, accordions, tabs, videos, and analytics. With Helpjuice, GreenSpark cut documentation creation and update time by 50% and reduced documentation size by two, while also gaining insights to measure knowledge base performance and refine content over time.

Greenspark

Robin Delage

IT Manager