Case Study: Next Level Solutions boosts employee productivity with Helpjuice

Insurance Company's Productivity Increased 7x Thanks to Helpjuice's Google Like Search

Next Level Solutions, an insurance company in Missouri, was struggling with SharePoint as its main document repository. Employees had trouble finding the right documentation, navigating between silos, and controlling who could edit content, which often led to wasted time and frustration. They were looking for a better knowledge base solution that would make information easier to find and share across the company.

Next Level Solutions chose Helpjuice for its clear pricing, intuitive UI, strong permissions, and Google-like search across documents, PDFs, and other content. With Helpjuice, the team created a smoother workflow for drafting, editing, and publishing knowledge, and employees can now find information in one to two minutes instead of 15 minutes or more. The company reported that searching for documentation was previously about 7x slower, and expects further productivity gains as implementation expands.

Next Level Solutions

Ben Bogart

Director of Training