Case Study: Launston Group Limited builds a technical library and publishes content 50% faster with Helpjuice

Plumbing & Heating Company Set Up Technical Library and Managed Publishing New Content 50% Faster

Launston Group Limited, a plumbing and heating services company in the UK, needed a better way to build a technical library and education portal for customers and engineers. They were struggling with WordPress knowledge base themes, SEO setup, and poor built-in search, and found alternatives like Helpscout too limited for a robust knowledge base.

Helpjuice provided an out-of-the-box knowledge base platform with strong search, autosuggest, and SEO features, eliminating the need for hosting, maintenance, and extra plugins. With Helpjuice, Launston Group Limited saved an estimated 50+ hours of setup time, expects to publish new content 50% faster than with WordPress, and anticipates saving around 10 hours per month on maintenance.

Launston Group Limited

Alex Newnham

Managing Director