Case Study: EVIDE reduces non-conformances by 16% with Helpjuice

How EVIDE Limited Transformed Their Document Storage and Access in Just 6 Months

EVIDE, a UK-based engineering startup with a growing 50-100 person team, needed a centralized knowledge base to replace a limited Windows Explorer folder structure. They wanted a solution that would make company standards and procedures easy to search, support versioning and access control, and help new starters find information faster during onboarding. EVIDE chose Helpjuice for its strong search functionality and flexible pricing.

With Helpjuice, EVIDE implemented a searchable, structured knowledge base for internal processes and standards. The impact was significant: EVIDE reported a 16% reduction in non-conformances among employees who joined within the last six months, while also reducing the time it took new starters to get up to speed. EVIDE credited Helpjuice’s support and functionality as key reasons the rollout succeeded.

EVIDE

Ash Appella

Head of Verification