Experian

Experian are the leading global information services company, providing data and analytical tools to Experian's clients around the world. Experian help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. It also help people to check their credit report and credit score, and protect against identity theft. In 2015, Experian were named by Forbes magazine as one of the World’s Most Innovative Companies. Experian employ approximately 17,000 people in 38 countries.

Case Studies

Showing 170 Experian Customer Success Stories

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1st United Services Credit Union - Customer Case Study

1st United Services Credit Union logo

How Louisiana’s biggest medical billing consultancy expedites claim submission for COVID-19 care

ACS Medical Business Solutions logo

How to simplify the patient collections game

Advocate Aurora Healthcare logo

Order automation eliminates missing data and improves workflow

Aegis Sciences Corporation logo

ALDO identified and corrected syntax and domain errors by verifying email address deliverability

ALDO logo

To stay afloat financially, get smarter collections data

Altru Health System logo

Automating income verifications streamlines long approval times and mitigates rising fraud

AppFolio logo

Area Non Profit Company - Customer Case Study

Increase approvals while reducing losses with instant decisioning and custom models

Atlas Credit logo

Banner Health - Customer Case Study

Banner Health logo

Bass Pro Shops Re-engaging inactive subscribers through global email insights

Bass Pro Shops logo

Bay Area Credit Service - Customer Case Study

Bay Area Credit Service logo

Real-time contract analysis improves reimbursements now and later

Baylor College of Medicine logo

Benefis Health System makes access convenient with online scheduling

Benefis Health System logo

Automation and integration are keys to revenue cycle success

Blessing Health System logo

How Blessing Health System personalized estimates to improve patient satisfaction

Blessing Health System logo

Bluestem Brands - Customer Case Study

Bluestem Brands logo

Brooke - Customer Case Study

Brooke logo

Brooklyn College - Customer Case Study

Brooklyn College logo

Experian helps Bunches to “deliver happiness” to customers on every occasion

Bunches logo

C & H distributors - Customer Case Study

C & H Distributors logo

Cabela’s® realized return on investment through email batch cleansing within weeks

Cabela’s logo

Maximizing collection agency performance and reducing bad debt write-offs by up to 12 percent

California Public Utilities Commission logo

CareMount Medical enables 24/7 access with Patient Schedule

CareMount Medical logo

Caritas Australia maximizes fundraising and donor engagement using Experian’s data validation solutions

Caritas Australia logo

Centrica - Customer Case Study

Centrica logo

Charleston County Park and Recreation Commission ensures clean member data

Charleston County Park and Recreation logo

Choice Hotels leveraged Experian’s ConsumerViewSM to enrich its existing data.

Choice Hotels logo

Online engagement delights patients and boosts revenue

Cincinnati Children’s Hospital Medical Center logo

How Cincinnati Children’s turned routine patient bills into customized communications that increased revenue and patient satisfaction

Cincinnati Children’s Hospital Medical Center logo

How Clear Mountain Bank was able to increase its personal loan portfolio and marketing ROI while simultaneously lowering its customers' borrowing costs

Clear Mountain Bank logo

The Colorado Department of Labor & Employment improves processes and database accuracy

Colorado Department of Labor & Employment logo

Concierge Medical Service Company - Customer Case Study

Council of State and Territorial Epidemiologists - Customer Case Study

Council of State and Territorial Epidemiologists logo

Data Clique, LLC, leverages data-driven marketing through OmniActivationTM

Data Clique logo

Experian’s information helps reduce risk and improve portfolio management

Daylight Transport logo

Dayton Children’s Hospital boosts patient collections and scales patient scheduling using PatientDial

Dayton Children’s Hospital logo

Increased Efficiency In Collections and Prospect Marketing

Delta Community Credit Union logo

Developing a new generation of riskmanagement expertise to keep pace in a changing marketplace

Desjardins logo

Diapers.com acquires new customers with Experian’s New Parents Database

Diapers.com logo

Experian’s information helps reduce risk and improve portfolio management

Don logo

Drugstore.com - Customer Case Study

Drugstore.com logo

Educational Employees Credit Union - Customer Case Study

Educational Employees Credit Union logo

Increase member satisfaction and growth with an advanced underwriting strategy

Educational Federal Credit Union logo

EducationDynamics increases marketing efficiencies by using Experian Data Quality’s predictive analytics modeling

EducationDynamics logo

How a Ground-Breaking Fintech Uses Pre-Submit Behavior Signals to Detect Fraud Rings & Save Millions

Elevate Credit, Inc., logo

Uncovering contractual details helps collect revenue left on the table

Emory Clinic logo

Fairytale Brownies was able to reduce address correction fees

Fairytale Brownies logo

First Financial Asset Management - Customer Case Study

First Financial Asset Management logo

Franklin Mint Federal Credit Union - Customer Case Study

Franklin Mint Federal Credit Union logo

Fresno Pacific University implements address validation software within Salesforce CRM

Fresno Pacific University logo

How Experian collaborated with Gather Federal Credit Union to implement a frictionless digital prequalification solution that led to bookings of over $600,000 in new personal loans and credit cards in just 3 weeks

Gather Federal Credit Union logo

Globally Diversified Financial Services Company - Customer Case Study

How Grasshopper Bank Achieved Efficient, Secure Client Onboarding with NeuroID

Grasshopper Bank logo

Gulf States Toyota measures addressable TV success with mobile data

Gulf States Toyota logo

Hach improves accuracy of customer data

Hach logo

Hastings Mutual Insurance Company fixes incorrect addresses

Hastings Mutual Insurance Company logo

Increase revenues and improve workflows with automation and customized claims edits

Hattiesburg Clinic logo

Managing growth through automation and integration

Heritage Medical Associates enhanced their call center with an integrated digital scheduling solution

Heritage Medical Associates logo

Homepoint boosts employee productivity and data accessibility following Experian’s DataArc 360TM, powered by Aperture Data Studio

Homepoint logo

The Idaho Transportation Department reduces duplicate records and takes a proactive approach to data quality

Idaho Transportation Department logo

Indiana University Health processed $632 million in claims transmissions in one week after halt to operations

Indiana University Health logo

How Indiana University Health transformed operations with guided scheduling

Indiana University Health logo

Hastings Mutual Insurance Company fixes incorrect addresses

Interline Brands logo

The Iowa Clinic improves access with patient self-scheduling

Iowa Clinic logo

Knudsten Chevrolet - Customer Case Study

Knudsten Chevrolet logo

Kohl's Department Stores - Customer Case Study

Kohl's Department Stores logo

With confidence in data, Kootenai Health qualifies more patients for the right financial assistance or charity programs

Kootenai Health logo

LA Metro - Customer Case Study

LA Metro logo

Large Automotive Dealership Company - Customer Case Study

Large Clothing Retailer - Customer Case Study

The impact of online patient self-scheduling on a large health system

Large health system improves efficiency and patient experience with Patient Schedule

Accelerating member outreach with Patient Schedule

Successfully closing gaps in care with member scheduling solutions

Advanced custom acquisitions model based on machine learning

Largest Income Tax Agency - Customer Case Study

Leading Appliance Retailer - Customer Case Study

Leading Consumer and Commercial Bank - Customer Case Study

A custom machine learning acquisition model for a leading appliance retailer

Leading Global Marketing, Loyalty and Card Product Providing Company - Customer Case Study

Leading Global Supplier of Technology Products Company - Customer Case Study

Developing sophisticated risk models to meet the latest Basel II compliance requirements

Know your leads. Grow your Business

Leading National Bank - Customer Case Study

Leading North American Bank - Customer Case Study

Leading U.S. Retail Banks - Customer Case Study

LEAF Commercial Capital, Inc - Customer Case Study

LEAF Commercial Capital, Inc logo

How Luminis HealthSM used Coverage Discovery® to find $240K in billable coverage each month

Luminis Health logo

Luxury Travel Company - Customer Case Study

Mackenzie Health improves contact data quality with Experian Data Quality’s address verification technology

Mackenzie Health logo

McDonald Information Service - Customer Case Study

McDonald Information Service logo

Medical College of Wisconsin - Customer Case Study

Medical College of Wisconsin logo

Members 1st Federal Credit Union - Customer Case Study

Members 1st Federal Credit Union logo

Meredith Corporation drives success using a single customer view across all channels

Meredith logo

Increase approvals and create an exceptional member experience with automated decisioning

Michigan State University Federal Credit Union logo

Midmark improves data quality within Oracle E-Business Suite

Midmark logo

MiQ increased reach and scale for advertisers with Experian's Graph

MiQ Digital logo

Montgomery County Hospital District - Customer Case Study

Montgomery County Hospital District logo

Natural Gas Power Supplier Providing Company - Customer Case Study

Neurosurgical Associates of San Antonio - Customer Case Study

Neurosurgical Associates of San Antonio logo

Nevada Department of MotorVehicles - Customer Case Study

Nevada Department of Motor Vehicles logo

Managing growth through automation and integration

Northeast Member Business Services - Customer Case Study

Northern Michigan University - Customer Case Study

Northern Michigan University logo

Northwestern University improves alumni databases with address validation

Northwestern University logo

Automation and efficiency are the secret to faster patient collections

Novant Health logo

Nowcom Corporation - Customer Case Study

Nowcom Corporation logo

Increasing efficiency and funding rates with automated decisioning

OneAZ Credit Union logo

This fintech saw a 134-percent return on investment when it collected an additional $25,000 from its delinquent loan portfolios

OppLoans logo

Overstock.com reduced its logistical and customer care costs by close to $1,000,000

Overstock logo

Overton's - Customer Case Study

Overton's logo

Credit union saves 500 hours per month in labor

Pacific Marine Credit Union logo

Pacific Northwest Ballet reduces returned mail

Pacific Northwest Ballet logo

PC Mall - Customer Case Study

PC Mall logo

People’s Alliance Federal Credit Union eliminates bad address data

People's Alliance Federal Credit Union logo

Peoples Bank - Customer Case Study

Peoples Bank logo

Prodege - Customer Case Study

Prodege logo

How Providence Health found $30M in coverage and reduced denial rates with automated eligibility checks

Providence Health logo

Rhode Island Department of Labor and Training ensures accurate mailings

Rhode Island Department of Labor logo

Rhode Island Division of Motor Vehicles accelerates data migration and improves data quality

Rhode Island Division of Motor Vehicles logo

Automation and current payer data yield high returns for Colorado center

Rocky Mountain Cancer Centers logo

Rubicon - Customer Case Study

Rubicon Project logo

Sage Hill School engages donors through segmentation and personalization

Sage Hill School logo

Saks Fifth Avenue drives better clienteling efforts and streamlines back-end processes

Saks Fifth Avenue logo

Targeted collections efforts yield outstanding results

Sanford Health System logo

Digging deep into payer contract details pays big dividends

Sansum Clinic logo

SC Telco Federal Credit Union - Customer Case Study

SC Telco Federal Credit Union logo

How Schneck Medical Center prevents and triages denials with AI Advantage™

Schneck Medical Center logo

How Schroders created a data assurance capability for its investment group

Schroders logo

Scripps Clinic - Customer Case Study

Scripps Clinic logo

SECURA Insurance - Customer Case Study

SECURA Insurance logo

Snap-on Credit LLC - Customer Case Study

Snap-on Credit LLC logo

SP Group - Customer Case Study

SP Group logo

The home equity lender recommends Experian BoostTM to all applicants near credit score thresholds to help them qualify for more desirable loans and terms

Spring EQ logo

22% increase in average cash collections for St. Luke’s University Health Network with Collections Optimization Manager

St. Luke's University Health Network logo

How Stanford Health Care optimized their collections to maximize revenue and improve patient experience

Stanford Health Care logo

STAR Financial Bank - Customer Case Study

STAR Financial Bank logo

Robust claim scrubbing rectifies underpayments and eliminates rework

State of Franklin Healthcare Associates logo

How one multispecialty health group reduced accounts receivable days by 15%

Summit Medical Group Oregon — BMC logo

Swiss Sense - Customer Case Study

Swiss Sense logo

Technology Credit Union - Customer Case Study

Technology Credit Union logo

Texas Oncology - Customer Case Study

Texas Oncology logo

Texas Orthopedics Sports & Rehabilitation Associates - Customer Case Study

Texas Orthopedics Sports & Rehabilitation Associates logo

UCONN Foundation uses data verification to improve mailing accuracy

The University of Connecticut Foundation logo

The Vitamin Shoppe - Customer Case Study

The Vitamin Shoppe logo

How a Top 5 Bank Optimized Their Fraud Stack and Stopped Evolving Attacks with NeuroID

Travel Agency - Customer Case Study

UCHealth writes off $26 million in charity care by automating financial assistance process

UCHealth logo

Umpqua Bank reduces costs and improves

Umpqua Bank logo

Union Bank - Customer Case Study

Union Bank logo

University of Alabama Health Services Foundation - Customer Case Study

University of Alabama Health Services Foundation logo

How University of California San Diego Health improved collections and reduced bad debt

University of California San Diego Health logo

University of Missouri School of Medicine - Customer Case Study

University of Missouri School of Medicine logo

University of North Texas at Denton improves data quality for more accurate student communications

University of North Texas logo

Denials reduced by 66% at UT Medical Center with improved patient intake

University of Tennessee Medical Center logo

University of Utah recovers outstanding patient balances through optimized workflows with Collections Optimization Manager

University of Utah logo

US Interactive Media evaluates new lead sources faster and increases conversion rates

US Interactive Media logo

Accurate patient demographics positively impact revenue cycle

ValleyCare Health System logo

Vanderbilt Orthopaedics enables patients to conveniently self-schedule care online

Vanderbilt University Medical Center logo

The credit union funded an additional $18 million in mortgages by identifying and targeting qualified consumers while they were in the market for credit

Vantage West Credit Union logo

Within three months of implementing an instant, digital prequalification process, the member-powered credit union’s loan and credit applications increased by 25%

Washington State Employees Credit Union logo

Weill Cornell increases collections by $15M with Collections Optimization Manager

Weill Cornell Medicine logo

How West Tennessee Healthcare replaced clipboards with clicks, modernizing patient intake

West Tennessee Healthcare logo

West Yorkshire Police - Customer Case Study

West Yorkshire Police logo

Over 7% increase in patient collections for Wooster Community Hospital with Collections Optimization Manager

Wooster Community Hospital logo

Wurth - Customer Case Study

Wurth logo

Yale New Haven Health elevates the patient financial experience for consumers and staff

Yale New Haven Health logo

Yodel increases delivery rates using Experian’s address validation technology, coupled with location insight

Yodel logo

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