Case Study: The University of Connecticut Foundation achieves 90% mail accuracy and $40K+ annual savings with Experian Data Quality (QAS)

UCONN Foundation uses data verification to improve mailing accuracy

The University of Connecticut Foundation, a tax‑exempt nonprofit managing more than $366 million to support UConn, faced a costly data-quality challenge: a 400,000–500,000 record database fed by manual entries and bulk imports produced many duplicates, frequent address changes (about 100,000 record modifications a year), and high rates of returned mail that missed donor opportunities and wasted postage.

The Foundation implemented QAS data verification integrated with its Millennium database—using QAS Pro for real-time call‑center address entry (typedown/autocomplete) and QAS Batch for back‑end cleansing, duplicate detection, DPV/LACS flagging and CASS certification. That strategy raised mail accuracy to 90%, delivered over $40,000 in annual mailing savings plus additional print and staff efficiencies, improved NCOA matches and donor reach, and required minimal training to deploy.

The University of Connecticut Foundation

Deb Cunningham

Assistant VP