Case Study: Summit Medical Group Oregon — BMC achieves a 15% reduction in accounts receivable days and a 92% primary clean claims rate with Experian Health

How one multispecialty health group reduced accounts receivable days by 15%

Summit Medical Group Oregon — Bend Memorial Clinic (BMC) is a large multispecialty practice formed in 2018, with more than 120 providers across five locations. The group struggled with delayed cash flow and inefficient claim monitoring, often waiting on payers to confirm receipt, adjudication status, and payment timing — tasks that required time-consuming manual follow-up.

To address this, BMC implemented Experian Health’s Enhanced Claim Status alongside Claim Scrubber to automate status requests and ensure claims were complete and accurate before submission. The integrated solution streamlined workflows, reduced denials, and accelerated payments, delivering a 15% reduction in accounts receivable days and volume and achieving a 92% primary clean claims rate.

Summit Medical Group Oregon — BMC

Sean Schlappy

Business Analyst