Case Study: Texas Oncology recovers $1.1M+ and reduces denials with Experian Health

Texas Oncology - Customer Case Study

Texas Oncology, the largest independent oncology practice in the U.S. with 345 physicians and 170+ sites, needed to improve financial performance by automating manual claims auditing and better tracking payer contract performance. Previously three staffers sifted through EOBs and spreadsheets, reviewing only about 30% of billings with data that was often three months old, and frequent payer policy changes caused denials and missed reimbursements.

By implementing Experian Health Contract Manager, Contract Analysis and Payer Alerts, the practice automated line‑level audits, gained customized analytics and received daily, payer‑specific policy updates. The tools helped identify and recover more than $1.1 million in underpayments (recouping five years of costs in under 18 months), reduced denials, improved cash flow and strengthened contract negotiation and analysis capabilities.

Texas Oncology

Chris Henderson

Executive Director