Case Study: Top 5 Bank achieves 4x faster fraud detection and 30% lower onboarding costs with Experian's NeuroID

How a Top 5 Bank Optimized Their Fraud Stack and Stopped Evolving Attacks with NeuroID

A top-5 bank was losing ground to third‑party fraud in its large digital onboarding flow: attackers used advanced, evolving tools to bypass controls, trigger unnecessary identity verifications, and in some cases even pass manual reviews, creating costly gaps the fraud team couldn’t close fast enough.

The bank deployed NeuroID’s behavioral and device analytics at the top of the funnel to flag risky users and block bots, stolen/synthetic identities and fraud rings in real time. That change produced 4x faster fraud detection, correctly identified over 90% of verified fraud (including 40% of cases previously manually approved), cut digital onboarding costs by 30%, and proactively stopped next‑generation GenAI bot attacks (identifying 20,000 sophisticated bots other vendors missed).