Case Study: Northeast Member Business Services achieves expanded loan product offerings and enhanced portfolio management with Experian

Northeast Member Business Services - Customer Case Study

Northeast Member Business Services is an outsourced information provider serving credit unions in the northeastern United States, helping members obtain business loans and lines of credit. Their challenge was supplying a wide range of institution-specific products to meet diverse needs—from small-town trades like plumbers and electricians to large metropolitan commercial real-estate borrowers.

They implemented Experian solutions (Bank2Business since 2005, Statement Analyzer since 2008, and evaluating OnePoint), gaining lending, portfolio-management, and reporting tools. The tools enabled tailored loan products, better portfolio visibility and reporting, and new cross‑selling opportunities for credit unions—outcomes the organization now recommends to peers.