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Visit WebsiteIdeagen’s Pentana audit software gives Dutch insurance company Achmea peace of mind in auditing operations
Achmea
Corné Mulders
Senior Manager of Internal Audit
Ideagen
Ideagen provide software solutions for highly regulated, high compliance industries. We are committed to the safety and sustainability of regulated industries worldwide. From the front line to the boardroom, our solutions provide clarity and confidence, transforming risk into resilience. We combine deep regulatory expertise with innovation to support the safe hands and trusted voices that protect our world.
Case Studies
Showing 139 Ideagen Customer Success Stories
Ideagen Internal Audit gives Dutch insurance company Achmea peace of mind in auditing operations
Achmea
Corné Mulders
Senior Manager of Internal Audit
AGC Europe, a European leader in flat glass, increases audit assurance
ACIA EU
AGC Europe, a European leader in flat glass, increases audit assurance
AGC Europe
World’s largest glass manufacturer AGC improves audit assurance for European operations
AGC Europe
Air Austral consolidates quality, safety and security with Ideagen’s help
Air Austral
Gael Brain
Quality Manager
Q-Pulse Enterprise gives Alexander Dennis Ltd supplier performance KPIs and helps instil joined up BMS strategy
Alexander Dennis
Andy Gourlay
Business Systems Manager
Amarin assures secure collaborative review with PleaseReview
Amarin
Peggy Berry
, Vice President and Head of Quality & Regulatory Affairs
Q-Pulse and Ideagen helps Anthony Nolan achieve Netcord-FACT accreditation
Anthony Nolan
Salmah Mahmood
Head of Quality
Argenta Bank’s internal audit department benefit from paperless auditing with Pentana
Argenta
Ludo Schrijnemakers
Senior ICT Auditor
Argenta’s Inspection Department benefits from consistent processes & increased performance with Pentana
Argenta
Christel Van Camp
Process Manager within the Department of Compliance and Integrity
Bahrain Airport Services (BAS) turn to Ideagen’s Q-Pulse for controlled document management & 30% productivity
Bahrain Airport Services
Andrew Gardner
Manager Quality Assurance - Maintenance
Pentana Enables Standardisation and Accountability through Improved Collaborative Working for BBVA
BBVA
Cristina González Barreda
Director in the Internal Audit department
BBVA achieves standardization and accountability with improved collaborative working through Ideagen
BBVA
Cristina Gonzalez Barreda
Quality Assurance and Audit Tools Director for Internal Audit
BDO Risk Advisory Services: Increasing Efficiencies with “Three Lines of Defence” & ‘Golden Thread’
BDO
Nigel Burbidge
Partner and Global Head of Risk Advisory Services
Ideagen's PatientFirst brings safety, productivity and governance benefits to Birmingham Children's Hospital NHS Foundation Trust's emergency department
Birmingham Children's Hospital
Benjamin Stanhope
Patient Care Consultant
Blackpool Teaching Hospitals’ Pharmacy Aseptic Unit now has complete Document Control with Q-Pulse
Blackpool Teachings Hospital
Ann Magee
Principal Pharmacist of Aseptic and Technical Services
Blood Bank of Alaska: achieving state-wide 21 CFR Part 11 compliant document management
Blood Bank of Alaska
Marilyn Jeffers
Project Manager for Quality Assurance
Integrate Q-Pulse with your existing systems using APIs
Blue1
Fredrik Johansson
IT Systems Manager
Brussels Airlines travels to operational excellence with Gael Insight
Brussels Airlines
Adriaan Charlet
Safety Service Manager
Ideagen’s Pentana brings consistency of approach to auditing for BT Group Plc’s Internal Audit team
BT Group
Mark Tyler
Information Systems Manager
Q-Pulse helps BT stay in touch with their auditing and document management processes
BT Group
Chris Beynon
Operate Lead Quality Partner
Ideagen’s Q-Pulse becomes ‘one stop quality management shop’ for Butterworth Laboratories Ltd
Butterworth Laboratories
Stuart Davey
Quality Assurance Manager
Ideagen Internal Audit enables CAFOD internal audit team to be more resilient
CAFOD
Chrispin Deigh
Internal Audit and Compliance Officer
Cambridge University Hospitals NHS Foundation Trust standardise QMS management with Q-Pulse Enterprise
Cambridge University Hospitals
Anne Emmett
Oncology and Haematology QA Manager
Cambridge University Hospitals NHS Foundation Trust improve record keeping efficiency for their Clinical Trials activities
Cambridge University Hospitals
Carolyn Sexton
Quality Assurance Manager
Camden & Islington NHS Foundation Trust comes to the fore in EPR
Camden & Islington
Mahendra Tailor
BAU Medical Records Manager
Ideagen’s Q-Pulse helps CEMA Ltd plug their compliance holes to maintain ISO 9001 and 14001 certification
CEMA
Andrew Hall
Quality Manager
Using Covalent to manage performance across multiple City departments
City of Orlando
Covalent has provided the CAA with an efficient tool to access and update their risk data
Civil Aviation Authority
Marq Vejmelka-Crane
Business Systems Lead
Q-Pulse helps Clatterbridge Cancer Centre NHS Foundation Trust provide effective clinical incident reporting
Clatterbridge Cancer Centre
Karen Postlethwaite
Clinical Governance Manager
Conatus gains better version control with PleaseReview
Conatus Pharmaceuticals
Karen Valentino
Vice President of Program Management
Ideagen’s Q-Pulse helps Dairy Crest streamline their QMS processes
Dairy Crest
Sarah Deane
Regulatory Manager
Ideagen Clinical Portal helps Dartford and Gravesham NHS Trust Improve Patient Care Quality and Safety
Dartford and Gravesham NHS Trust
Neil Perry
Assistant Director, Clinical Systems Development and Corporate IT
Denim Air streamline safety and quality processes with Q-Pulse
Denim Air
Adrian Young
Quality Assurance Manager
Using Covalent advances Risk Management Maturity position for Devon & Cornwall Police
Devon & Cornwall Police
Doncasters Group Ltd achieve centralised and enhanced quality management with Q-Pulse from Ideagen
Doncasters Group
Jim McCurrach
Quality Manager
SERCO Dubai Air Navigation Services improve document, audit & CA/PA processes
Dubai Air Navigation Services
Brendan Ginn
Team Leader ATC Compliance
Dubai Natural Gas Company Ltd introduce streamlined and centralised document control with Q-Pulse
Dubai Natural Gas Company Ltd
Dubai Natural Gas Company Ltd introduce streamlined and centralised document control with Q-Pulse
Dugas
Ideagen’s Q-Pulse mobile apps replace Duke University Medical Center’s paper processes during human clinical trials
Duke University Medical Center
Chris Todd
Quality Assurance Manage
East Riding Council improves usability with Ideagen Easysite
East Riding of Yorkshire Council
Jonathan Hall
ICT Project Officer
Elmbridge Borough Council transforms online services with Ideagen Easysite
Elmbridge Borough Council
Mark Hulbert
Business Applications Manager
European Air Transport (EAT) Leipzig Streamline Processes to Achieve Reduction in Human Errors
European Air Transport
Falcon Aviation Services (FAS) manage safety, security and risk with Ideagen’s full suite of solutions
Falcon Aviation Services
Rob Trayhurn
Post Holder Safety
Q-Pulse Offline Occurrence Reporting: capturing safety data at point of origin
Finnair
Mika Pyythia
Captain, Project Manager
Ideagen Pentana streamlines FORUM Credit Union’s auditing – allowing them to focus on more audits
FORUM Credit Union
Rick Walke
VP of Internal Audit and Compliance
Fresenius Kabi benefit from improved CA/PA and document management
Fresenius Kabi
Erik Paulsen
Quality Coordinator
GCAA become the first regulator to use iPad for audits
GCAA
Ismaeil Mohammed Al Balooshi
Executive Director Aviation Safety
GCAA lead the way with CAA global first for electronic auditing – choosing Q-Pulse as the solution
GCAA
Ismaeil Mohammed Al Balooshi
Executive Director Aviation Safety
Q-Pulse alleviates GPL’s compliance management headaches
General Printers Limited
Rumeet Tanna
Director
QMS benefits for Glen Turner Company Ltd after turning to Q-Pulse
Glen Turner Company
Ian Robertson
Compliance Advisor
HAECO Group achieve enterprisewide safety and quality management benefits with Gael Enlighten
HAECO
Dennis Hui
General Manager of Quality
Large, urban council provides model for ‘the ideal’ Covalent implementation
Harrogate BC
Kevin Douglas
Executive Director, Department of Corporate Policy and Improvement
Havebury integrates Covalent with Capita Housing Management system for automated PI data updates
Havebury Housing
Heineken implements Pentana as a scalable tool to facilitate auditing standardisation
Heineken
Caroline Griffiths
Senior Manager
HepcoMotion increase control and future proof the company by upgrading from Workbench to Q-Pulse
HepcoMotion
John Burrows
Group Quality Manager
Homerton Fertility Centre continues to achieve accreditation with help from Q-Pulse
Homerton Fertility Centre
Jennifer Clacy
Operational Manager
Q-Pulse helps University of Nairobi pass ISO 9001 test with flying colours
HRMIS
Ibrahim Otieno
Project Leader
Q-Pulse Audit helps Inaer achieve ‘zero accidents’ target
Inaer
José Esteve Fernández De Córdova
Inaer’s Safety & Quality Director
Interacoustics implement Q-Pulse for fast and reliable quality system
Interacoustics
Hanne Nielsen
Quality Manager
Q-Pulse helps JAE Oregon maintain certification to ISO 9001, ISO 14001 & reduce doc approval times to just 48 hours
JAE Oregon
Ideagen helps James Paget achieve more efficient and effective QMS processes and procedures
James Paget Hospital
David Stokely
Quality Manager Lab Medicine
Q-Pulse helps JAE Oregon maintain certification to ISO 9001, ISO 14001 & reduce doc approval times to just 48 hours
Japan Aviation Electronics
Scott Bayha
Quality Manager
Ideagen’s API technology helps Jazz Air successfully integrate with Q-Pulse for streamlined reporting
Jazz Air Canada
David Deveau
Director of Safety, Quality and Environmental
Johnson Matthey makes a huge step change into 21st century quality management with Ideagen Coruson
Johnson Matthey
Rachel Burke
Global Quality Manager
Laborious documentation processes are a thing of the past for L.S. Starrett Company
L.S. Starrett
Graham Scott
Facilities Manager
Lewisham & Greenwich NHS Trust’s Queen Elizabeth Hospital implements Q-Pulse to manage Radiotherapy quality processes
Lewisham & Greenwich
Steve Williams
Radiotherapy Quality Assurance Lead Practitioner
Longwood University streamline their internal audit process with Ideagen Internal Audit
Longwood University
Ella
Internal Audit Director
Q-Pulse helps Luxembourg Air Rescue increase productivity and ensure safety
Luxembourg Air Ambulance
Jérôme Pin
Project & Business Development Manager
Maidstone & Tunbridge Wells get effective Quality Management tool with Q-Pulse
Maidstone & Tunbridge Wells
Vicky Pemberton
Quality Manager
Leading fertility centre implements Q-Pulse to help manage compliance with international standards
Manchester Fertility Services
Alison Kay
Quality Manager
Q-Pulse eases Martin Aerospace’s customer requirement workload
Martin Aerospace
Colin Tonnar
Quality Manager
Ideagen’s Q-Pulse helps McLean Packaging Corporation improve quality, productivity and performance
McLean
David Seidenberg
Vice President
Q-Pulse helps Imaging department with ISAS accreditation and MHRA Inspections
Medway NHS Foundation Trust
Shannen Harris
Imaging Quality Coordinator
Fast time to benefits for Midland Aerospace and their customers, with Q-Pulse FAIR
Midland Aerospace
Eamon Lyons
Managing Director
Milton Keynes Hospital NHS Trust achieve compliance with CPA standards & MHRA & HTA regulations with Q-Pulse
Milton Keynes Hospital
Jill Beech
Pathology Quality & Systems Manager
MountainStar Blood Services take control of regulatory activities in a single integrated system
MountainStar Blood Services
Judy Francis
Technical Supervisor
National Bank of Georgia implements Ideagen Internal Audit to streamline their internal audit process
National Bank of Georgia
Giorgi Tchipashvili
Chief Internal Auditor
NATS achieve faster turnaround while assuring compliance with PleaseReview
NATS Engineering
Ben Newell
Configuration Manager
Ideagen’s global partner – ProcessPower Solutions Inc – help Navidea Biopharmaceuticals reap the benefits of Q-Pulse
Navidea Biopharmaceuticals
Rodger A. Brown
Vice-President
NHS Blood & Transplant benefit from organisationwide QMS – including national document control system
NHS Blood and Transplant
NHS Grampian achieve department-wide quality management consistency with Q-Pulse Enterprise
NHS Grampian
Jennifer Tait
Quality Manager
Ideagen Clinical Portal helps Dartford and Gravesham NHS Trust Improve Patient Care Quality and Safety
NHS Lothian
Neil Perry
Assistant Director, Clinical Systems Development and Corporate IT
Royal Wolverhampton NHS Trust validate their Q-Pulse software in line with ISO 15189 requirements
NHS Lothian
Katy New
Pathology Quality Manager
NHS Blood & Transplant benefit from organisationwide QMS – including national document control system
NHS Lothian
X-Ray Medical Imaging achieves ISAS accreditation with Q-Pulse at Royal Devon and Exeter
NHS Lothian
Marie Morgan
Quality and Accreditation Co-ordinator
Blackpool Teaching Hospitals’ Pharmacy Aseptic Unit now has complete Document Control with Q-Pulse
NHS Lothian
Ann Magee
Principal Pharmacist of Aseptic and Technical Services
North Cumbria Integrated Care improve their patient care
North Cumbria Integrated Care
Yvonne Errington
Clinical Educator ICU/CIC
Integrating Covalent’s Feedback module with the Council’s Corporate website
Nottingham City Council
Gary Dawes
Nottingham City Council
Ideagen’s Q-Pulse provides Nuffield Health with a central database for their pathology compliance activities
Nuffield Health
Tony Harvey
National Quality Manager
NWDC dramatically cuts time spent reviewing documents with PleaseReview
NWDC Navy Doctrine Library
Roger Webster
Program Manager
Obeikan Investment Group PLC enjoy centralised visibility of QMS across multi-sites
Obeikan Investment Group
Abdallah Obeikan
CEO of the Group
Ideagen helps Omega Diagnostics improve its compliance processes across multiple sites
Omega Diagnostics
Mike Gordon
Group Operations Manager
Ideagen’s Q-Pulse helps Omni Taxi Aereo S.A. increase safety operational efficiency and demonstrate effective compliance
Omni Helicopters International
Rui de Almeida
Executive Chairman
Orthoplastics meet their US and European regulatory requirements with help from Q-Pulse
Orthoplastics
Chris Turner
Quality Manager
Pearl improves operational efficiency with PleaseReview
Pearl Therapeutics, Inc.
Matt Fitzpatrick
Manager Regulatory Affairs
Plymouth Hospitals successfully centralise their QMS information with Q-Pulse
Plymouth Hospitals NHS Trust
Tim Llewellin
IT Manager
Q-Pulse helps Proserv comply with standards and strict Oil and Gas industry regulations
Proserv
Eric Cannell
QHSE Manager
PSI CRO Achieving auditing excellence with Ideagen
PSI
Doug Black
Head of Internal Audit
Reynolds Group improves audit efficiency and quality with Pentana
Reynolds Packaging Group
Christina Leighton
Director of Internal Audit
Q-Pulse plays a critical part in Roslin Cells’ compliance requirements
Roslin Cells
Kevin Bruce
Head of Development Operations
X-Ray Medical Imaging achieves ISAS accreditation with Q-Pulse at Royal Devon and Exeter
Royal Devon & Exeter NHS Foundation Trust
Marie Morgan
Quality and Accreditation Co-ordinator
Using Covalent to track budget over/underspend at cost centre level at Rugby Borough Council
Rugby Borough Council
Rugby Borough Council
Corporate Performance and Improvement Manager
Q-Pulse helps irrigation experts, RX Plastics, flush away their quality management problems
RX Plastics
Yuriy Soshnikov
QA Technical Coordinator
Using Covalent to integrate Risks, Audits and Performance Management
Scottish Borders Council
Ideagen’s Q-Pulse is the undercurrent to Scottish Sea Farms’ quality and compliance success
Scottish Sea Farms
David Anderson
Head of IT
Ideagen’s Q-Pulse replaces South Tees NHS Trust paperbased quality management system (QMS)
South Tees Hospitals NHS Foundation Trust
Pauline Young
Quality Systems Manager
Ideagen’s Q-Pulse successfully delivers unified quality management for Southampton’s university-hospital clinical research partnership and National Institute for Health Research infrastructure
Southampton General Hospital
Chris Blackwell
Senior Quality Assurance Lead
Southeastern Railway adopt Q-Pulse to stay on track to Safety
Southeastern
Colin Clifton
Head of Safety
Southern Rail Eliminate Duplication of Effort to Improve Safety Management
Southern Rail
Alan Brownings
Head of Safety, Specifications and Assurance
Spirit Airlines soars to operational excellence with Q-Pulse
Spirit
Emma Roberts
Safety Management Systems Manager
Strata Manufacturing PJSC, part of the Mubadala Development Company, reduce document approval & incident processing times
Strata
Mohamed Reyamim
System Engineer
Sydney Airport consolidates safety and security with Q-Pulse
Sydney Airport
Lisa Nunn
Security Systems and Improvement Manager
Q-Pulse helps Symbiosis gain MHRA licence
Symbiosis
Murray McKay
Quality Director
Ideagen helps pharmaceutical company reduce their validation process to four weeks
Symbiosis
Murray McKay
Quality Director
Takeda improves human performance with Ideagen software
Takeda
Clifford (Cliff) Berry
Head of Business Excellence
Technica International improve non-conformance and audit management for continuous improvement with Q-Pulse
Technica International
Aline Assaf
Quality Manager
Q-Pulse enables Terex Trucks to improve business performance and product quality
Terex Trucks
Martin Dolan
Quality Manager
Ideagen’s Q-Pulse gives the London Clinic a healthier does of Quality Control
The London Clinic
Beverley Barker
Pathology Quality Manager
Royal Wolverhampton NHS Trust validate their Q-Pulse software in line with ISO 15189 requirements
The Royal Wolverhampton Hospitals NHS Trust
Katy New
Pathology Quality Manager
South Devon NHS Trust improve quality at their Torbay Pharmacy Manufacturing Unit with Ideagen’s Q-Pulse
Torbay Pharmaceuticals
Nick Frampton
Managing Director
Torbay Pharmaceuticals reduce staff workload via Q-Pulse’s Business Intelligence capability
Torbay Pharmaceuticals
Natalie Moore
Quality Systems Manager
Finland’s transport regulator increases efficiency and improves reporting times to ECCAIRS
Trafi
Ossi Kasurinen
Safety Information Advisor
Ideagen’s Pentana helps improve Travis County’s auditing and risk assessment
Travis County
Amanda Muehlberg
Financial Analyst/Auditor
Ideagen’s Q-Pulse helps UK Biostores & Services become ISO 9001 compliant in under a month
UK Biostores & Services
Craig Lash-Hartnoll
Director
Q-Pulse helps University of Nairobi pass ISO 9001 test with flying colours
University of Nairobi
Ibrahim Otieno
Project Leader of the Human Resource Management Information System
University of Utah Cell Therapy Facility streamlines its quality processes for 21CFR Part 1271 compliance
University of Utah Cell Therapy
How V2X achieved operational excellence with Ideagen
V2X
Mark Ebling
Implementation Team
Pentana provides leading Dutch bank with automated audit management tool
Van Lanschot
Sophie Roozen
IT Audit Manager
Streamlining Quality: How Q-Pulse saved 25% of resource by moving from paper-based systems
Vector Aerospace
Hanif Nabi
QA Director
Virgin Trains achieves flexible and accessible document control and auditing with Ideagen’s Gael Enlighten
Virgin Trains East Coast
Garry Hall
Safety and Standards Manager
Using Covalent to manage the Single Outcome Agreement
West Dunbartonshire Council
David Webster
Former Section Head Performance Management Manager
Global drinks firm Whyte and Mackay improve quality, safety and compliance at bottling plant with Q-Pulse
Whyte and Mackay
Norman Elliott
Compliance Manager
Wisconsin Veterinary Diagnostic Laboratory implements Q-Pulse as their QMS
Wisconsin
Kristin Zuzek
Quality Assurance Manager
Covalent has helped WM Housing streamline their policy management process and monitor which staff have read and signed off policies
WM Housing
Ian Hill
Director of Governance
Ideagen’s Pentana brings outstanding efficiency benefits to accountancy firm, Wylie & Bisset LLP
Wylie & Bisset LLP
Graham Gillespie
Associate
Gael Academy helps Yaskawa deliver efficient and cost-effective training
Yaskawa
Bryan Carr
Quality Manager
Ideagen’s Q-Pulse is more than just a Quality Management System for ZOT Engineering
ZOT Engineering
Mike Sullivan
Quality Systems Manager
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