Case Study: Whyte and Mackay achieves improved quality, safety and compliance with Ideagen's Q-Pulse

Global drinks firm Whyte and Mackay improve quality, safety and compliance at bottling plant with Q-Pulse

Whyte and Mackay, a Scottish-based global drinks producer, was struggling with scattered, manual document control at its bottling plant, making compliance with strict standards such as the BRC and ISO 45001 time-consuming and stressful—especially ahead of frequent and sometimes unannounced audits.

Working with Ideagen, the company rolled out Q-Pulse to centralize document and audit management, automate version control and replace paper processes. The system sped up audits, simplified compliance, improved incident root-cause analysis, expanded to health & safety and near‑miss reporting, and increased staff ownership of safety and quality across the plant.

Whyte and Mackay

Norman Elliott

Compliance Manager