Case Study: The London Clinic achieves streamlined quality control and regulatory compliance with Ideagen's Q-Pulse

Ideagen’s Q-Pulse gives the London Clinic a healthier does of Quality Control

The London Clinic, the UK’s largest independently owned non-profit hospital, found its paper-based document control in the new Pathology Department could no longer meet rising regulatory and quality-assurance demands. Without an electronic system, staff struggled to track reviews, acknowledgements and training records, leaving the organisation without a holistic view of its Quality Management System.

The clinic implemented Ideagen’s Q-Pulse to centralise document control, automate review reminders, consolidate asset records and manage staff training by role. The solution improved compliance with CPA, HTA, MHRA and JACIE requirements, saved time and resources, streamlined audits and gave the organisation a single, robust QMS—outcomes the Pathology Quality Manager says have transformed their quality-control processes.

The London Clinic

Beverley Barker

Pathology Quality Manager