Case Study: NHS Lothian achieves rapid ISO 15189 validation and major time and cost savings with Ideagen Q-Pulse validation pack

Royal Wolverhampton NHS Trust validate their Q-Pulse software in line with ISO 15189 requirements

Royal Wolverhampton NHS Trust’s Pathology department, a long‑time user of Ideagen’s Q-Pulse, needed documented validation of its Q-Pulse system to meet ISO 15189 requirements during a transition from CPA and a planned server and software upgrade. The department had no existing validation evidence, and validating the entire system in‑house threatened to be a lengthy, resource‑heavy process that could disrupt services.

Ideagen and validation partner CompliancePath supplied a Q‑Pulse validation pack that covered every module and provided a clear, step‑by‑step route to validation for the upgraded system. The pack cut validation time by months, reduced staffing costs, enabled a rapid go‑live with minimal impact on quality management, produced a final validation report acceptable to assessors, and included ongoing support for audits.

NHS Lothian

Katy New

Pathology Quality Manager