Case Study: Falcon Aviation Services achieves streamlined safety, security and risk management with Ideagen

Falcon Aviation Services (FAS) manage safety, security and risk with Ideagen’s full suite of solutions

Falcon Aviation Services (FAS) is a UAE-based operator of four business jets and 24 helicopters serving charter, private and offshore oil-and-gas clients in a highly regulated sector. Facing a "sea of paperwork"—documents scattered across personal computers, slow approval cycles, hard‑copy audits, spreadsheet‑based training and risk records—FAS struggled with revision control, audit scheduling and limited visibility of hazards and supplier performance.

FAS implemented Ideagen’s Q-Pulse and Gael Risk to centralize quality, safety and risk management. The electronic system streamlined document approvals, enabled online audit scheduling and faster corrective actions, captured training and supplier records, and automated asset reminders for aircraft certificates. The result was improved oversight and accountability, quicker completion of actions, clearer visibility of tasks and risks, and stronger regulatory compliance across the business.

Falcon Aviation Services

Rob Trayhurn

Post Holder Safety