Ideagen
139 Case Studies
A Ideagen Case Study
The Civil Aviation Authority (CAA) replaced a patchwork of Excel and Word documents with Covalent after finding their risk and planning processes were slow, inconsistent and lacked governance and robust assurance. These manual systems were time-consuming, unstable and made it difficult to maintain a consistent, organisation-wide approach to risk data and reporting.
Covalent Browser delivered targeted dashboards, bespoke landing portals and mobile access, plus scorecards, strategy maps and a “Related Links” feature to capture dependencies. The result was faster, more reliable access and updating of risk information, improved collaboration and oversight, reduced siloed working and stronger line-of-sight between day-to-day activities and strategic objectives — with a CAA-wide rollout planned to increase engagement further.
Marq Vejmelka-Crane
Business Systems Lead