Case Study: Manchester Fertility Services achieves ISO 9001:2008 certification and improved compliance with Ideagen's Q-Pulse

Leading fertility centre implements Q-Pulse to help manage compliance with international standards

Manchester Fertility Services, a leading private fertility clinic in South Manchester with purpose-built modern laboratories, needed a reliable way to manage its quality management system and demonstrate compliance with national and international standards (including ISO 9001:2008, CHKS, the EU Tissues and Cells Directive and updated HFEA requirements). The centre faced challenges around document control, audit scheduling, supplier and equipment records, and timely handling of non-conformances and corrective actions.

By implementing Q-Pulse, MFS centralized controlled documents, created an obsolete document register, introduced an electronic audit calendar, and automated CA/PA notifications to department heads while storing supplier and equipment records in one place. The system improved transparency for auditors, sped up incident resolution, reduced paper archives, and helped the clinic achieve ISO 9001:2008 and CHKS accreditation while supporting improved compliance and patient care.

Manchester Fertility Services

Alison Kay

Quality Manager