Case Study: Cambridge University Hospitals achieves standardised QMS management and streamlined ISO 9001 compliance with Ideagen's Q‑Pulse Enterprise

Cambridge University Hospitals NHS Foundation Trust standardise QMS management with Q-Pulse Enterprise

Cambridge University Hospitals NHS Foundation Trust (Addenbrooke’s) needed to standardise quality management across multiple departments — including Oncology, Medical Physics, Pharmacy, Nuclear Medicine and the Regional Genetics Laboratory — to maintain ISO 9001:2008 compliance and reduce the time, effort and cost of managing audits, document control and CAPA processes. The Trust required a solution that would integrate with existing systems, scale across departments, and give staff clear visibility of controlled documentation and outstanding actions.

Upgrading to Q-Pulse Enterprise provided a centralised QMS platform with auditing, document control, CAPA management, multi-database access and automated notifications. The implementation standardised QMS processes across departments, cut reliance on paper, reduced time spent managing controlled documents, improved tracking of document status and accelerated compliance with regulatory standards.

Cambridge University Hospitals

Anne Emmett

Oncology and Haematology QA Manager