Case Study: Johnson Matthey achieves 21st-century quality management and global process visibility with Ideagen Coruson

Johnson Matthey makes a huge step change into 21st century quality management with Ideagen Coruson

Johnson Matthey, a speciality chemicals firm operating in highly regulated industries, faced slow, manual quality processes and limited visibility of KPIs during a period of organisational change. The company needed a user-friendly, electronic system to ensure compliance with standards like ISO 9001, speed up investigations, and give senior management real-time access to quality and performance data across its global sites.

They implemented Ideagen Coruson, a cloud-based quality and change-management platform that replaced paperwork with electronic workflows for non-conformances, audits, document control and supplier issues. Coruson’s mobile and global access drove rapid adoption across ~30 offices, tightened control of issues, accelerated development cycles, improved reporting to leadership, and effectively modernised Johnson Matthey’s quality management into a scalable, business-wide solution.

Johnson Matthey

Rachel Burke

Global Quality Manager