Case Study: BBVA achieves standardisation, accountability and improved risk communication with Ideagen's Pentana

Pentana Enables Standardisation and Accountability through Improved Collaborative Working for BBVA

BBVA, a multinational bank serving 50 million customers, needed an automated audit-management solution to address gaps in communication, knowledge exchange, security and the standardisation of policies and procedures across its global audit function. A six‑member selection committee evaluated three shortlisted products to find a platform that would increase accountability and support roughly 650 users.

BBVA chose Pentana for its versatility and strategic fit; features like configurable “data grid” report views let users build, save, share and reuse tailored reports and get instant snapshots of activity. The rollout delivered improved risk‑management communication, stronger and more consistent audits, easier global deployment (including offline use and automatic updates) and greater enterprise‑wide accountability.

BBVA

Cristina González Barreda

Director in the Internal Audit department