Case Study: AGC Europe achieves increased audit assurance with Ideagen’s Pentana

AGC Europe, a European leader in flat glass, increases audit assurance

AGC Europe, the Belgium-based arm of the world’s largest flat glass producer with 14,500 employees and over 100 sites, faced fragmented audit processes using MS Office, SharePoint, Livelink and ACL. This created inconsistent methodologies, scattered data, poor follow‑up and complex access control — driving the internal audit team to seek a single platform to harmonise approach, improve audit trails, increase assurance and boost visibility and productivity across regions.

AGC selected Ideagen’s Pentana for its suitability, ease of customisation, language support and competitive pricing. Pentana centralised templates and work allocation, provided one‑shot progress tracking, enabled findings to be entered once with automated reporting, and supported action tracking and offline/global use. The result was standardised audit methodology, higher auditor productivity, improved audit trail quality and completeness, greater management visibility and more efficient follow‑up.

AGC Europe