Case Study: Medway NHS Foundation Trust achieves ISAS accreditation and MHRA inspection readiness with Ideagen's Q-Pulse

Q-Pulse helps Imaging department with ISAS accreditation and MHRA Inspections

Medway NHS Foundation Trust’s Imaging department needed a reliable way to manage policies, procedures, equipment records and staff communication to maintain quality standards and prepare for audits and inspections such as ISAS accreditation and MHRA visits. The team required timely document control, version tracking and a centralised system to ensure everyone had access to the latest guidance and could demonstrate compliance.

They implemented Q-Pulse for document control, CA/PA and asset management, using change‑request/version history, access restrictions, document owners and staff acknowledgements. The system reduced paper, improved organisation and consistency, increased staff accountability, and provided clear evidence of compliance—helping the department maintain ISAS accreditation and perform well in MHRA inspections.

Medway NHS Foundation Trust

Shannen Harris

Imaging Quality Coordinator