Case Study: Vector Aerospace achieves 25% resource savings by streamlining quality with Ideagen Q-Pulse

Streamlining Quality: How Q-Pulse saved 25% of resource by moving from paper-based systems

Vector Aerospace, a global leader in helicopter and fixed‑wing MRO services, relied on labour‑intensive paper forms and Excel to record incidents, occurrences and non‑conformances. This manual approach gave quality teams limited visibility of findings and actions, made tracking non‑conformance costs difficult and slowed corrective/preventive action assignments.

By implementing Ideagen’s Q-Pulse IMS (including Docs and Audit apps) Vector moved to electronic records, streamlined workflows, improved escalation and tracking of CA/PA, and captured the cost of non‑conformances. The change eliminated paper processes, increased risk and root‑cause analysis capability, delivered a 25% reduction in quality‑department resource use, and paid for itself within 12 months.

Vector Aerospace

Hanif Nabi

QA Director