Case Study: Plymouth Hospitals NHS Trust achieves centralised QMS and streamlined compliance with Ideagen's Q-Pulse

Plymouth Hospitals successfully centralise their QMS information with Q-Pulse

Plymouth Hospitals NHS Trust, a large teaching trust in the south west peninsula, needed to replace fragmented, paper‑based quality management practices across inter‑dependent departments. Although Pathology and Medical Physics already used Q-Pulse, the Trust required an automated, centralised system to manage compliance activities and procedures consistently across organisational boundaries.

They upgraded to Q-Pulse Enterprise Edition, giving each department its own database while centralising QMS information on a single server. The quick, cost‑effective rollout (with Ideagen support) improved document control, auditing and CA/PA processes, helped maintain ISO 9001 and CPA compliance, reduced IT maintenance overheads, and enabled departments to share best practices and drive continuous improvement.

Plymouth Hospitals NHS Trust

Tim Llewellin

IT Manager