Ideagen
139 Case Studies
A Ideagen Case Study
General Printers Ltd (GPL), a pioneer in flexible packaging across Kenya and East and Central Africa, was struggling with audits, document control, incident reporting and corrective/preventive actions needed to meet standards such as ISO 9001, ISO 14001, OHSAS 18001, ISO 22000 and BRC‑IoP. Manual processes and poor visibility of actions were creating compliance headaches that threatened certification and business growth.
GPL implemented Ideagen’s Q‑Pulse through partner Intex Management Services, using centralised document control, CA/PA tracking, automatic notifications and revision histories to streamline compliance workflows. The solution delivered international certification, reduced risk and compliance costs, improved audit readiness and traceability, and helped GPL win more business while allowing the company to focus on its core operations.
Rumeet Tanna
Director