Case Study: Lewisham & Greenwich NHS Trust (Queen Elizabeth Hospital) achieves robust radiotherapy quality management and regulatory compliance with Ideagen Q-Pulse

Lewisham & Greenwich NHS Trust’s Queen Elizabeth Hospital implements Q-Pulse to manage Radiotherapy quality processes

Lewisham & Greenwich NHS Trust’s Queen Elizabeth Hospital Radiotherapy Department needed a robust way to manage the safety and quality of its radiotherapy services and to meet external expectations such as the "Towards Safer Radiotherapy" recommendations and standards like ISO 9001 and IR(ME)R 2000. The department required a Quality Management System to control documents, investigate incidents and near misses, support audits, and assure patients and regulators of consistent, high-quality care.

The department implemented Q‑Pulse to establish and maintain a radiotherapy QMS across treatment, imaging, planning, dosimetry and quality assurance activities. Q‑Pulse streamlined document control, audits and non‑conformance reporting, and tracked mandatory staff training and competencies, giving managers real‑time performance data and clear evidence of compliance for assessments and regulatory bodies.

Lewisham & Greenwich

Steve Williams

Radiotherapy Quality Assurance Lead Practitioner