Case Study: NATS Engineering achieves faster turnaround and assured compliance with Ideagen's PleaseReview

NATS achieve faster turnaround while assuring compliance with PleaseReview

NATS, the UK’s leading air traffic control provider, faced a high-volume, compliance-driven documentation challenge: project plans, procedures and technical specifications were reviewed manually via email and static Word forms, creating an inefficient, error-prone and time-consuming process that hindered turnaround and traceability.

In 2009 NATS deployed PleaseReview, integrated with OpenText Livelink and used by over 900 R&D, engineering and project management users. The system delivered better visibility and complete audit trails, reduced review cycles and accelerated document turnaround, allowing staff to be redeployed from review tasks and maintaining strong compliance with smooth implementation and high user satisfaction.

NATS Engineering

Ben Newell

Configuration Manager