Case Study: UK Biostores & Services achieves ISO 9001 certification in under a month with Ideagen's Q-Pulse

Ideagen’s Q-Pulse helps UK Biostores & Services become ISO 9001 compliant in under a month

UK Biostores & Services is a North West England start-up that supports medical research by storing and processing biological material. Already compliant with Human Tissue Authority rules using a manual QMS built in Excel, the company wanted ISO 9001 certification and a more automated, auditable system to manage thousands of SOPs, records and competency requirements.

They implemented Ideagen’s Q-Pulse with hands-on vendor support and, in under a month, achieved ISO 9001 certification with zero non‑conformances. Q-Pulse now centralises document control, training and competency tracking, audits and asset records, provides fast auditor access and historical traceability, and automates notifications for staff and external couriers.

UK Biostores & Services

Craig Lash-Hartnoll

Director