Case Study: The Royal Wolverhampton Hospitals NHS Trust achieves ISO 15189 Q-Pulse validation and months of time savings with Ideagen

Royal Wolverhampton NHS Trust validate their Q-Pulse software in line with ISO 15189 requirements

Royal Wolverhampton NHS Trust’s Pathology department, a long‑time user of Ideagen’s Q‑Pulse, faced a compliance challenge when transitioning from CPA to ISO 15189: they had no documented validation evidence for their Q‑Pulse system and needed to validate a server upgrade and new software version to meet assessor requirements — a potentially lengthy, resource‑heavy task that threatened to disrupt department operations.

Ideagen and Validation specialist CompliancePath supplied a tailored Q‑Pulse validation pack mapped to ISO 15189, with step‑by‑step guidance covering all modules and on‑call support. The pack cut validation time by months, saved staffing costs, allowed an almost immediate go‑live of the upgraded system, provided robust documentation for audits, and delivered a hassle‑free route to certification.

The Royal Wolverhampton Hospitals NHS Trust

Katy New

Pathology Quality Manager