Case Study: Air Austral achieves integrated quality, safety and security with Ideagen's Q-Pulse

Air Austral consolidates quality, safety and security with Ideagen’s help

Air Austral, the Réunion-based airline operating from Roland Garros Airport, faced the challenge of managing multiple regulatory and safety standards (EU‑OPS, EASA Part‑145, JAR‑FCL, Part M and IOSA) across departments without a centralised framework. Coordinating audits, flight data monitoring, maintenance quality control and security events made consistent compliance and efficient reporting difficult.

Ideagen implemented and customised Q‑Pulse, providing the upgrade, implementation and user training needed to integrate Safety, Quality and Security into a single system. The rollout delivered a smooth transition, cut administrative paperwork, streamlined handling of audits, incidents and non‑conformances, and supported Air Austral’s IOSA certification while ensuring ongoing compliance with CAA requirements.

Air Austral

Gael Brain

Quality Manager