Case Study: James Paget Hospital achieves more efficient and effective QMS processes with Ideagen's Q-Pulse

Ideagen helps James Paget achieve more efficient and effective QMS processes and procedures

Ideagen worked with James Paget University Hospitals NHS Foundation Trust to establish a robust, scalable framework for continuous improvement across its quality management activities. The Trust needed to modernise and standardise QMS processes to meet regulatory requirements across Pathology (CPA), Mortuary (HTA) and Theatres (MHRA), and to ensure a clear road to excellence in compliance management.

Ideagen supplied Q-Pulse implementation services, customised training and system reviews to integrate the software with the Trust’s existing systems and workflows. The result was a seamless transition to the latest Q-Pulse edition, stronger staff awareness and buy-in, increased ownership of QMS actions, and a measurable improvement in process efficiency and compliance alignment.

James Paget Hospital

David Stokely

Quality Manager Lab Medicine