Case Study: L.S. Starrett improves document control and ISO 9001 compliance with Ideagen Q-Pulse

L.S. Starrett improves document control across 9 sites with Ideagen

L.S. Starrett, a global manufacturer headquartered in Massachusetts, faced a labor-intensive and inefficient document control process at its European base in Scotland. The company struggled with manual distribution, duplication of effort, and maintaining a history of document revisions. To streamline its quality management system, Starrett turned to the vendor Ideagen and implemented its Q-Pulse solution.

Ideagen provided a centralized electronic system that integrated with various file types and offered a user-friendly interface. The implementation eliminated inefficiencies, provided greater visibility of documents across the organization, and delivered significant time savings. The solution gave Starrett excellent control of its QMS, fully satisfying ISO 9001 requirements and impressing its assessors.

L.S. Starrett