Case Study: Bahrain Airport Services achieves controlled document management and a 30% productivity increase with Ideagen's Q-Pulse

Bahrain Airport Services (BAS) turn to Ideagen’s Q-Pulse for controlled document management & 30% productivity

Bahrain Airport Services (BAS), an ISAGO-accredited ground and maintenance services provider operating under multiple EASA and other national approvals, was struggling with increasingly complex regulatory requirements (including EASA Part‑145, Part M and Part‑66) and manual document control processes. Relying on spreadsheets made managing approvals, audits and staff competency slow and error-prone, prompting BAS to seek an electronic quality management solution.

BAS implemented Ideagen’s Q‑Pulse to centralize document control, audit management, corrective actions and training records. The configurable system delivered real‑time visibility across Quality and Safety Management Systems, faster handling of findings and improved competency tracking—driving an estimated 30% increase in productivity and tighter compliance control.

Bahrain Airport Services

Andrew Gardner

Manager Quality Assurance - Maintenance