Case Study: Devon & Cornwall Police achieves advanced risk management maturity with Ideagen's Covalent

Using Covalent advances Risk Management Maturity position for Devon & Cornwall Police

Devon & Cornwall Police Authority, which polices the largest geographic area in England, relied on an evolving Excel spreadsheet approach to record corporate risks since 2006. An internal risk maturity review found spreadsheets were limiting progress—lacking audit trails, automated prompts, version control and links to performance data—so the authority needed a more robust system to advance its risk management capability.

The force implemented Covalent in January 2011, moving project and committee risk registers onto the platform, introducing email-driven action prompts, and delivering Member and Officer training. The result was clearer risk descriptions tied to causes, effects and owners, streamlined action tracking, improved governance and reporting, and strong user satisfaction that helped advance the organisation’s risk-management maturity.

Devon & Cornwall Police