Case Study: Virgin Trains East Coast achieves flexible, accessible document control and auditing with Ideagen Coruson

Virgin Trains achieves flexible and accessible document control and auditing with Ideagen’s Gael Enlighten

Virgin Trains, a major UK train operator, struggled with manual, paper-based document control and reactive incident reporting across a dispersed workforce. The company needed a cohesive, easy-to-use system to give staff and suppliers fast access to standards, improve auditing and make safety data reliable and actionable.

Implementing Ideagen Coruson delivered mobile-enabled document control, real-time incident capture with geo-tagging, streamlined audits and improved engineering change management for over 1,400 users. The result was faster, more accurate reporting, reduced duplication, better compliance and workforce engagement, and stronger risk prediction and mitigation capabilities.

Virgin Trains East Coast

Garry Hall

Safety and Standards Manager