Case Study: FORUM Credit Union cuts audit time by 10–20% and streamlines audit management with Ideagen Pentana

Ideagen Pentana streamlines FORUM Credit Union’s auditing – allowing them to focus on more audits

FORUM Credit Union, a $1.2 billion member-owned financial institution in Indianapolis, needed to replace a paper‑based, Windows/MS Office audit process that offered poor visibility and struggled to scale as the organisation grew. Manual work‑paper creation, filing and tracking made audits time‑consuming and limited management’s ability to monitor audit progress and performance.

Ideagen Pentana was configured to mirror FCU’s existing audit approach, providing automated work‑paper numbering, a central audit repository, electronic scheduling and performance dashboards. The system cut audit time by 10–20%, freed staff to perform additional audits, sped regulator access to evidence, improved oversight of audit plans and is now being considered for expansion into risk management.

FORUM Credit Union

Rick Walke

VP of Internal Audit and Compliance