Square B2B Case Studies & Customer Successes

Square, Inc. (NYSE:SQ) creates tools that help sellers start, run, and grow their businesses. Square enables sellers to accept card payments and also provides reporting and analytics, next-day settlement, and chargeback protection. Square’s point of sale software and other business services help sellers manage inventory, locations, and employees; access financing; engage customers; and grow sales. Square Cash is an easy way for businesses and individuals to send and receive money, and Caviar is a food ordering service for popular restaurants.

Case Studies

Showing 145 Square Customer Success Stories

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How This Photography Studio Uses Square Invoices To Build Client Relationships

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How 5ive Canarys is Building a Family Business

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Acuity Scheduling - Customer Case Study

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How Order Ahead Made Merchandise Sales Easier and Faster for Dave Matthews Band

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How chef and restaurant owner Alvin Cailan uses adaptability, integrated tools, innovation, and strategic planning to thrive in the evolving restaurant industry

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How This Dog Grooming Business Uses the Square Ecosystem to Grow and Build Client Satisfaction

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How QR Code Ordering Helped Anheuser-Busch’s Biergarten Boost Order Value by 32%

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APIExperts - Customer Case Study

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Why Arundel Books Leverages Square Loans for Growth

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This Neighborhood Eatery Is Slashing Ticket Times in Half With Square Kitchen Display System

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Why Bambū Chose Square To Help Facilitate Control and Expansion Across 60+ Shops

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How a popular multilocation salon supercharged its growth with data

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How Multihyphenate Plant Retailer Finds Growth Outside of the Garden

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Birdsong Brewing’s Switch To Square Fueled Flexibility and Satisfied Staff

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How This Barbershop Used Seamless Tools to Grow a National Brand

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Square has been integral in helping BLACKLION Home Decor catalog over 180+ brands and thousands of products featured in-store, while making data-informed business decisions

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How This Axe-Throwing Business Grew to 6 Locations in 8 Years With Square

Blue Bottle - Customer Case Study

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Why Bluestone Lane Switched to Square to Run Its 65 Locations

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Why This Ramen Shop Switched to Square for Restaurants

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Boston Home Inspectors - Customer Case Study

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How a Home and Gift Boutique Streamlined Inventory Ordering With Square for Retail

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Brushfire - Customer Case Study

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How Bubbly Paws Franchised 10+ Locations With the Square Ecosystem

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How Two Chefs Revived a Harlem Gem and Expanded Across NYC

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How Chip City Baked Its Way to Million Dollar Investments and 45 Locations

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How Choc·O·Pain Grew to 5 Locations With Square Online

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How Civil Alchemy Created a Family of Brands with Something for Everyone

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Clover Food Lab - Customer Case Study

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How St. Louis’ Coffeestamp Grew Sales From $30k to $600k in Yearly Sales With Square

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How This Oil Change Franchise Built a Community-Centric Business with Square Franchise Suite

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How Craft + Carry keeps customers coming back

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Craver - Customer Case Study

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Curbing Labor Costs and Improving Order Accuracy with Square Kiosk

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How Crossbones Dog Academy grew revenue with new sales channels

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How Dandies Barber & Beard Stylist Used Square Appointments to Achieve a 400% Surge in Sales

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How a Missing Ingredient Took This Guyanese Deli From Local Gem to National Spotlight

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How Dig Gardens Achieved 80% Loyalty Sales Leveraging Square and WooCommerce

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How Due South Increased Sales by 71%

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How This Car Care Company Built Deep Customer Relationships and Tripled Its Revenue With Square

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How El Jefe Taqueria Carves 5 Minutes off Every Takeout Order

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How This Art Gallery Saves 5 Hours a Month on Inventory and Sales Reconciliation

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How This Fly Shop Uses Square to Reel in More Customers and Book Outdoor Adventures

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Flash Order - Customer Case Study

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How Square Checking Helped This Floral Design Studio Bloom

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How This St. Louis Staple Grew to 5 Locations and Boosted Catering by 500%

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These Tools Helped Glamourax Achieve Beauty and Retail Growth

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GoParrot - Customer Case Study

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How Grand Central Bakery Uses Square To Manage 12 Cafes

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How Graze on Main creates a seamless in-person and online experience

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How Data and Technology Helped Green Apple Books Grow and Expand

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How Tap to Pay on iPhone Helped Grounded Manchester Increase Sales by 23%

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How Harlem Biscuit Company is Honing Their Operations, One Biscuit at a Time

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The Booking Reboot That Streamlined Success for Hot Tub Boats

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Infinite Peripherals - Customer Case Study

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How this Giant Food Court Served More Customers While Improving Their Overall Experience

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Jane - Customer Case Study

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How This Nursery Grows Its Business Using Tap to Pay on iPhone

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Joe & The Juice - Customer Case Study

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Juice Press Uses Data and Connected Tools to Master Customer Loyalty

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Jux Ta Pose - Customer Case Study

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Toronto Bakery Stands Out in Sea of Sameness and Streamlines Operations

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“Cupcake Wars” Winner Uses Square to Help Double Online Sales

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Lavender & Honey - Customer Case Study

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How Li’l Dizzy’s Cafe Uses Modern Tools to Serve Timeless Recipes

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How Liv Breads built a community of loyal customers

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How Live By The Sword Evolved Its Businesses with Connected Tools

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How Two Businesses Partnered on One Seamless Booking Solution

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How Maison Danel Is Harnessing the 'Collective Spirit' To Thrive

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Mango’s Sports Bar Reports 30% Sales Increase With Square Kiosk in Two Months

Martial Arts on Rails - Customer Case Study

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How Miette Patisserie Increased Cake Sales by 105%

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Boutique bakery boosts online orders with Square Online

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How This Tea House Increased Sales by Over 60% and Navigated Post-Pandemic Challenges with Square

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Mobi2Go - Customer Case Study

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How Modi Toys Went from Side Hustle to an International DTC Success Story

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Beyond the Bean Mothership Coffee’s Community-First Approach

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Mr. Tod’s Pie Factory - Customer Case Study

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How MudFire Is Increasing Access in the Ceramics Community

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Why Fine Dining-Trained Chef Alisa Reynolds Switched to Square

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How Nixta Taqueria Overcame Challenges and Became One of America’s Best Restaurants

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How This Innovative Beer Spa Grew Retail Sales 40% Year-Over-Year

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How This Multi-Location Coffee Business Sustains 40% YoY Growth With Square

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How Square Payments Enabled This eCommerce Business to Scale Its Operations

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How Outside Lands Utilizes Technology to Create Memorable Experiences

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How a North Carolina Book Store Scaled Their Revenue Fivefold

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How Online Sales and Delivery Helped Papa Noel Have Their Best Season Yet

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Phodega’s Journey From Bridging the Gap to Building a Booming Business

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How This Modern Mercantile Elevates the Customer Experience With Connected Tools

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How Plant Therapy Doubled Spend Among Loyalty Customers With Its Rewards Program

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Blossoming From Pop-Up to Multihyphenate Plant Nursery With Plants & Spaces

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Growing From a Vintage Pop-Up to a Thriving Omnichannel Retail Business With Square

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How This Wine Shop Is Growing a Resilient Business Through Multiple Revenue Streams

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How Square Helps Protagonist Manage Its Bustling Cafe and Bookstore

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QuiqMeds - Customer Case Study

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Remedly - Customer Case Study

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How a successful towing company uses mobile payments to help 30 percent more customers a day

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Rire - Customer Case Study

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How Roaming Goat Uses Square Handheld To Expand Its Footprint

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How a Terrible Experience Sparked a Multimillion-Dollar Business

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How Sabor Latin Street Grill Built Customer Loyalty and Over $40k in Sales

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How This Restaurant Added Tableside Ordering and Increased Alcohol Sales by 22%

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Seeed - Customer Case Study

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Setmore - Customer Case Study

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Shake Shack - Customer Case Study

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Shopwave - Customer Case Study

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Singenuity - Customer Case Study

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How Sofie Pavitt Is Building a Brand Beyond the Treatment Room

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How This Surf Shop Runs a Smarter Business With Square Banking

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How a single-location tattoo and body piercing studio has expanded to 15 locations — and is still growing — with Square

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How StGeorgeMassage Elevated the Customer Experience

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How Sun of the Desert Uses Square To Streamline Operations

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How The T-Shirt Lady & Son is Building a Legacy for Their Family

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Taylor Monroe Salon Sees 41% Growth with Focused Investment

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How Taziki’s Mediterranean Cafe is Building Customer Loyalty to Increase Sales

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How Tea & Sympathy runs an omnichannel cafe and retail shop

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Take your business to the next level with Square Loans

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How Terror Tacos Used Tech To Transform the Customer Experience

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How The Art of Donut keeps employee management simple

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The Art of Donut Baking Customer Loyalty Into a Business

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The Barbershop Club - Customer Case Study

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How This Salon Achieved a 95% Customer Retention Rate With Luxury Experiences and New Offerings

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How the Boston Beer Company easily launched an online store

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Healthy Quick-Service Restaurant Juices Up Sales and Customer Frequency

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How The Epicurean Trader Manages Multiple Locations and Revenue Streams

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How the Juicery Streamlines Ordering Across 10 Locations

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How The Kebab Shop's Digital-Forward Vision is Leading to Incredible Growth

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How This Restaurant Scaled From 4 to 33 Locations With Connected Tools From Square

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How The Laya Center Expands Its Customer Base With a Multihyphenate Business Model

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How The Mellow SF Runs Its 3-In-1 Business With One POS

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How the Oxygen Room & Beauty Bar stays connected to their clients

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How The Plating Society Scaled Private Events With Personal Touches

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Why This Multifaceted Business Chose Square for a Seamless Experience

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Growing From the First-of-Its-Kind to Franchising

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TheCut - Customer Case Study

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How Masala Wok and Tikka Shack Expanded to 14 Locations With Square

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How Square Helped NYC’s Brewery-Gastropub Save 6 Hours a Week With Integrated Payroll

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How Torch Pressed Sushi Saves Staff Time With Automated Ordering

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How Louisville’s Best Hair Salon Hit $1M in Revenue Just Two Years After Launching

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How Square Helps Uncle Sharkii Centralize Operations Across 20+ Locations

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How Urban Nail Box Grew From a One-Woman Show to Over 30% Annual Revenue Growth

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How a Small Family Farm Grew into One of the Country’s Largest Fall Festivals

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How Venissimo Cheese Doubled Sales in 3 Years

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How a Consolidated System Helped This Complex Restaurant Scale

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How Keegan Fong of Woon Kitchen Leaned Into Marketing To Grow His Restaurant

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