Square
145 Case Studies
A Square Case Study
Clover Food Lab, a Boston-based restaurant chain founded by MIT alum Ayr Muir, grew from a 2008 food truck to 12 locations with a mission to build a better food future. That growth, plus a constantly changing, seasonally driven menu, created complex point-of-sale needs: staff needed to push real-time menu updates to apps, kitchen stations and signage, and the original Square-based setup required disruptive app switching to process payments.
Clover built a custom hybrid iOS/web POS integrated with Square Reader SDK to streamline transactions and propagate menu changes instantly across locations. The integration removed the app-switch payment friction, simplified sales reconciliation, and gave employees a reliable, worry-free payment experience—freeing them to focus on customers—while the company explores further innovations like self-service kiosks and online ordering.
Jenny Zhao
Director of Digital Marketing