Case Study: The Smoke House Market achieves faster, seamless operations with Square

Why This Multifaceted Business Chose Square for a Seamless Experience

The Smoke House Market, a historic Missouri restaurant and market, struggled with a laggy, limited Oracle MICROS POS system that caused unreliable tap and Apple Pay processing, slow checkout lines, difficult menu updates, and cumbersome reporting. The business needed a faster, more modern way to run both its retail and restaurant operations while preserving its long-standing customer experience.

Square implemented a unified system using Square Point of Sale and Square Restaurant KDS, giving The Smoke House Market and Annie Gunn’s one account for multiple locations, faster payments, easier menu management, better inventory visibility, and improved order accuracy. With Square, checkout times dropped, staff gained more autonomy, data became accessible from anywhere, and the team was able to deliver a smoother customer experience with less operational friction.

The Smoke House Market

Ed Meyer

Chief Financial Officer