Case Study: The Kebab Shop achieves rapid growth from 4 to 33 locations with Square

How This Restaurant Scaled From 4 to 33 Locations With Connected Tools From Square

The Kebab Shop, a Mediterranean fast-casual restaurant chain, needed a better way to manage rapid growth, streamline operations, and reduce the burden of juggling multiple systems as it expanded beyond its home market. It adopted Square, including Square for Restaurants, Square On-Demand Delivery, Square Customer Directory, and Square POS tools, to unify its restaurant operations across locations.

Square helped The Kebab Shop scale from 4 to 33 locations while improving efficiency and customer experience. The company cut training time by more than 75%, kept more delivery revenue in-house, and increased online orders from 10% to nearly 45% of total sales. The business also now processes more than two million transactions annually, with unified data from Square supporting smarter growth decisions.

The Kebab Shop

Omar Nazihi

Vice President Of Operations