Case Study: Crossbones Dog Academy grows new sales revenue with Square

How Crossbones Dog Academy grew revenue with new sales channels

Crossbones Dog Academy, a Providence-based dog training center and daycare, needed a way to keep serving clients and their dogs while managing the logistics of an in-person business during the pandemic. The team used Square to accept payments both in person and online, including at clients’ homes, and to support prepayment for services through their website.

Square helped Crossbones Dog Academy launch online sales and manage inventory from anywhere, adding new revenue channels like curbside pickup and retail purchases. As a result, about 85% to 90% of payments now come through Square online, and the business can track low-stock items easily to keep retail operations running smoothly.

Crossbones Dog Academy

Katherine Ostiguy

Co-founder