Case Study: Crepes Bonaparte achieves lower labor costs and improved order accuracy with Square Kiosk

Curbing Labor Costs and Improving Order Accuracy with Square Kiosk

Crepes Bonaparte, a fast-casual crepe restaurant and food truck business, needed a way to handle rising labor costs and noisy ordering environments that were causing missed phone orders and misheard customer requests. To improve efficiency and guest experience, the company turned to Square and its Square Kiosk self-ordering solution.

Square implemented Square Kiosk across Crepes Bonaparte’s Whittier location and food trucks, integrating it with Square KDS and Square Terminal so orders flow directly to staff and inventory can be updated quickly. The result was the ability to run some shifts with one staff member instead of two, better out-of-stock management, and improved order accuracy and customer satisfaction.

Crepes Bonaparte

Christian Murcia

Crepes Bonaparte